Digital strategy leaders accelerate their pace and magnitude
16/07/2019
Most executives we know have a powerful, intuitive feel for the rhythm of their businesses. They know how hard and fast to pull strategic levers, move their organization, and drive execution to achieve their objectives. Or at least they did. Digitization has intensified the rhythm of competition in many industries, leaving executives adrift, with information-gathering […]
Why Having a Target Salary in Mind Can Derail a Job Negotiation
15/07/2019
LockieCurrie/Getty Images One of the most daunting tasks when you hit the job market (particularly for the first time) is negotiating your salary. The conversations often don’t feel fair because of the information asymmetry. The person you’re negotiating with knows what the firm generally pays people and is likely to have more experience with these […]
Six governing considerations to modernize marketing
14/07/2019
Most chief marketing officers (CMOs) understand that the utilization of data, analyses, and algorithms to personalize marketing drives value. Concept tests are becoming more efficient, customer approaches are being accelerated, and revenues are quadrupling in certain channels. All the evidence suggests that marketing functions should invest in, collect, and analyze available data to support their […]
6 Causes of Burnout, and How to Avoid Them
13/07/2019
Bryan Mullennix/Getty Images A fog of burnout surrounds you: You’re perpetually exhausted, annoyed, and feeling unaccomplished and unappreciated. Everything in you wants to quit your job. But is that the best choice? Ultimately only you can know what is right in your situation. But there is research that can help you determine whether you can […]
How to Be Resilient in the Face of Harsh Criticism
12/07/2019
Richard Drury/Getty Images Most of us have been “feedsmacked” at some point in our life. In the midst of a meeting, an innocent walk down the hallway, or a performance review, someone delivers a verbal wallop that rocks our psychological footing. We looked at 445 such incidents when we conducted an online survey asking people […]
Research: Women Score Higher Than Men in Most Leadership Skills
12/07/2019
Alex and Laila/Getty Images For the first time in history, a major political party in the United States has several women who have declared their candidacy to be their party’s presidential nominee. But TV pundits have been questioning whether, despite the progress indicated by the huge influx of women elected into Congress last fall, the […]
5 ways CEOs can renew their businesses for the digital age
12/07/2019
But as a tsunami of digital disruption hits every industry, many business leaders are being capsized. They are seeing the iceberg, but doing nothing about it. FoundersLane, the corporate venture builder, has performed in-depth research into what works best around the world – and here, as a result, are five steps CEOs can take to […]
5 Ways to Foster a Global Mindset in Your Company
11/07/2019
Ismail Sadiron/EyeEm/Getty Images Many companies talk about “going global,” but becoming a strong global brand isn’t just about expanding to international markets. It’s also about succeeding in those markets and avoiding cross-cultural mishaps. While business leaders tend to focus on capturing as much foreign market share as possible — by adding new languages, launching more […]
Thought AIs could never replace human imagination? Think again…
10/07/2019
Things have changed since then. Today’s AIs are much better at understanding what they see. It is not that AI has caught up with all of our human visual capabilities, but rather that the technology is developing in different ways. When we think AI, we think of pure automation. This is not true anymore. Did […]
What AI-Driven Decision Making Looks Like
09/07/2019
Daniel Sambraus/EyeEm/Getty Images Many companies have adapted to a “data-driven” approach for operational decision-making. Data can improve decisions, but it requires the right processor to get the most from it. Many people assume that processor is human. The term “data-driven” even implies that data is curated by — and summarized for — people to process. But to […]
5 Signs That Your Family Business Might Have an Ethics Problem
25/06/2019
Sunny/Getty Images When he was attending his grandfather’s funeral, Robert Pasin, the CEO of Radio Flyer, was overwhelmed by the outpouring of affection and respect for the family patriarch, who had originally founded the third generation family business, which manufactures toys. “All these people who worked in the factory, all these suppliers, they told me […]
The journey to an agile organization
24/06/2019
Agility is catching fire, and there is growing recognition of its transformational benefits. But moving to an agile operating model is tough, especially for established companies. There are several paths to agility and many different starting points, yet successful agile transformations all share the common elements described in this paper. Agile organizations are different. Traditional […]
Why We Need to Rethink “Employer Brand”
23/06/2019
Daniel Day/Getty Images Today, a strong employer brand is seen as a critical way to attract, engage, and retain the best people. At a time when top talent is highly mobile, those are certainly laudable goals. But is building a special, separate employer brand the way to achieve them? No. The problem with most employer branding is […]
Creating a Culture of Continuous Improvement
20/06/2019
michellealbert/Getty Images A number of health systems have scored impressive gains in improving outcomes and patient satisfaction and lower costs by applying the Toyota Production System (TPS) to redesign “lean” clinical and administrative processes, eliminating waste and boosting quality. But in all too many cases, when the leader who championed TPS left his or her […]
Britain’s constitutional time-bomb – The next to blow
19/06/2019
BRITONS PRIDE themselves on their “unwritten” constitution. America, France and Germany need rules to be set down in black and white. In the Mother of Parliaments democracy has blossomed for over 300 years without coups, revolution or civil war, Irish independence aside. Its politics are governed by an evolving set of traditions, conventions and laws […]
Why Self-Awareness Isn’t Doing More to Help Women’s Careers
18/06/2019
Mads Perch/Getty Images Self-awareness is the foundational leadership skill of the 21st century. Leaders who know who they are, and how they’re seen by others, are more effective, confident, respected, and promotable. When I speak to business leaders about our five-plus year research program on self-awareness, one of the most common questions I get is […]
America is deploying a new economic arsenal to assert its power – Weapons of mass disruption
17/06/2019
WHEN DONALD TRUMP arrived in the Oval Office he promised to restore America’s might. His method has turned out to be a wholesale weaponisation of economic tools. The world can now see the awesome force that a superpower can project when it is unconstrained by rules or allies. On May 30th the president threatened crippling […]
5 futuristic ways to fight cyber attacks
16/06/2019
People today are increasingly reliant on smartphones, smart speakers and other gadgets. Most can’t imagine going more than a few hours without using a computer, and some of them spend most of their work days sitting in front of one. This shift towards a tech-centric culture means people are at a much higher risk of […]
Why the European Union should not ditch bilateral investment treaties – Foreign-investment disputes
15/06/2019
AFTER THE fall of the Berlin Wall and before central and eastern European countries began joining the European Union in 2004, officials in Brussels strongly encouraged bilateral investment treaties (BITs) between the bloc’s members and their neighbours to the east. BITs are inter-governmental agreements that govern disputes between foreign investors and host states. Their purpose […]
Corporations must help shape a better world – or risk being left behind
14/06/2019
The duty to pursue profit as a CEO is a duty of temporal order, while the pursuit of long-term advantage involves preserving and enhancing the competitive advantage over time, protecting the reputation and lifespan of the enterprise, and considering not just interests of the shareholders, but those of key stakeholders. Legal and societal pressures on […]
Scaling Culture in Fast-Growing Companies
13/06/2019
Tim Robberts/Getty Images Over the past few years, there has been a marked increase in hypergrowth companies across the globe. First coined by Alexander V. Izosimov in the Harvard Business Review in 2008, “hypergrowth” refers to the steep part of the S-curve, where industries and firms grow at an explosive pace. Businesses rapidly expand, company valuation […]
Why You Should Create a “Shadow Board” of Younger Employees
13/06/2019
Paolo Farinella/Getty Images A lot of companies struggle with two apparently unrelated problems: disengaged younger workers and a weak response to changing market conditions. A few companies have tackled both problems at the same time by creating a “shadow board” — a group of non-executive employees that works with senior executives on strategic initiatives. The […]
Are the ideas of John Maynard Keynes making a comeback?
12/06/2019
John Maynard Keynes, the British economist whose theories dominated the industrial postwar West, argued for government spending as a means to counteract slow economic growth. Especially during a recovery from a recession or depression, he reasoned, private demand is insufficient, so extra spending by government is needed to ensure that aggregate demand remains high enough […]
Making Empathy Central to Your Company Culture
11/06/2019
RF Pictures/Getty Images In Tim Cook’s 2017 MIT commencement address, he warned graduates, “People will try to convince you that you should keep empathy out of your career. Don’t accept this false premise.” The Apple CEO is not alone in recognizing and emphasizing the importance of empathy — the ability to share and understand others’ […]
New Zealand has unveiled its first ‘well-being’ budget
10/06/2019
Based on the idea that gauging the long-term impact of policies on the quality of people’s lives is better than focusing on short-term output measures, the initiative has five priorities for 2019: aiding the transition to a sustainable and low-emissions economy, supporting a thriving nation in the digital age, lifting Māori and Pacific incomes, skills […]
Why People Hide Their Disabilities at Work
06/06/2019
Ilka & Franz/Getty Images Work is stressful. If you’re hiding a disability, the daily grind of early mornings, deadlines, and office politics is compounded into a far heavier burden. You live in fear of being discovered. You work overtime to mask your authentic self. But you aren’t alone. In the Center for Talent Innovation’s “Disabilities […]
Engagement Around the World, Charted
06/06/2019
Keeping employees engaged is a concern for companies around the world. We tend to think only about engagement in our own organizations. But new findings from ADP Research Institute, which makes and shares data-based discoveries about all aspects of the world of work, reveal stark differences in engagement between countries, industries, and job types. The […]
How Leaders Around the World Build Trust Across Cultures
06/06/2019
John M Lund Photography Inc/Getty Images Many managerial positions require frequent communication with employees from around the world, but building trust across cultures can be difficult. Still, it is vitally important; when individuals trust one another, they can work together effectively regardless of cultural differences. But how do you build this cross-cultural trust? In focus […]
5 Ways to Help Your Team Be Open to Change
17/05/2019
RapidEye/Getty Images More than 90% of CEOs believe their companies will change more in the next five years than they did in the last five. Having a workforce that’s ready and able to harness that change will make the difference between success and failure. Leaders at every level need to embrace and model how to […]
What Makes People Upgrade Products? Thinking About Self-Improvement
14/05/2019
Cultura RM Exclusive/Rob Prideaux/Getty Images From upgrading mobile phones to trading in cars, consumers often face the decision of whether to buy new versions of products they already own. As marketers know, product improvement is a key driver of consumers’ decision to upgrade—the greater the improvement between the previous and new iPhone, the more likely […]
Europe and America must work to stop their relationship unravelling – Transatlantic relations
20/04/2019
THE ATLANTIC OCEAN is starting to look awfully wide. To Europeans the United States appears ever more remote, under a puzzling president who delights in bullying them, questions the future of the transatlantic alliance and sometimes shows more warmth towards dictators than democrats. Americans see an ageing continent that, though fine for tourists, is coming […]
Most mental-health problems are untreated. Trained laypeople can help…
19/04/2019
IN ANY GIVEN year one person in six is afflicted by a mental illness. Most cases involve mild-to-moderate depression or anxiety. Some sufferers recover on their own. For many, however, the condition is left untreated and may become chronic or severe. In the past social stigma meant that people kept their pain to themselves. The […]
How to Help Your Team with Burnout When You’re Burned Out Yourself
18/04/2019
FangXiaNuo/Getty Images As a manager, you want to do right by your employees and support them through intense work periods so they don’t get burned out. But this can be a challenge when you’re feeling overly stressed yourself. How can you take care of yourself so that you have the time and energy to support […]
Could gendered language be responsible for excluding women from power?
17/04/2019
Nevertheless, any discussion about the link between language and gender discrimination often results in predictable comments about the trivial nature of the issue. It is this attitude that contributes to perpetuating male power and authority at the expense of women. Language defines women’s position as inferior in relation to men. Unlike some other languages, English […]
You Don’t Have to Be CEO to Be a Visionary Leader
16/04/2019
Grant Faint/Getty Images Creating a unifying vision for an organization is a fundamental skill for leaders. A simple, bold, inspirational vision can feel almost magical: it brings people throughout the company together around a common goal and provides a focal point for developing strategies to achieve a better future. Unfortunately, however, building a vision has […]
How to Work for a Boss Who Has Unrealistic Expectations
15/04/2019
Paul Taylor/Getty Images Whether your manager is a front-line supervisor or the CEO, every leader occasionally has unrealistic expectations. But some bosses are unrealistic most of the time. They don’t take into account the facts on the ground, or they habitually refer to their past experiences at other companies rather than to the people and […]
What happiness can teach us about how we measure human development
14/04/2019
Last week I had the opportunity to visit Bhutan for the first time, a trip I’ve been looking forward to for many years. The country’s quest to buck the global trend of measuring human development success by Gross Development Product (GDP) and going instead with Gross National Happiness (GNH) has long intrigued me. Yale University […]
How Company Culture Shapes Employee Motivation
13/04/2019
In a recent strategy meeting we attended with the leaders of a Fortune-500 company, the word “culture” came up 27 times in 90 minutes. Business leaders believe a strong organizational culture is critical to success, yet culture tends to feel like some magic force that few know how to control. So most executives manage it […]
China may soon run its first annual current-account deficit in decades – The big flip
12/04/2019
THAT CHINA sells more to the world than it buys from it can seem like an immutable feature of the economic landscape. Every year for a quarter of a century China has run a current-account surplus (roughly speaking, the sum of its trade balance and net income from foreign investments). This surplus has been blamed […]
Why Do So Many Incompetent Men Become Leaders?
11/04/2019
There are three popular explanations for the clear under-representation of women in management, namely: (1) they are not capable; (2) they are not interested; (3) they are both interested and capable but unable to break the glass-ceiling: an invisible career barrier, based on prejudiced stereotypes, that prevents women from accessing the ranks of power. Conservatives […]
These are the best countries for female workers
10/04/2019
The two top spots are unchanged, with Iceland’s position as the top performer strengthened by an increase in female labour force participation and a fall in the female unemployment rate. One reason for Sweden’s consistently high performance is its progressive parental leave legislation, which actively encourages men to use their statutory time off. The rest […]
5 Ways to Help Your Team Be Open to Change
09/04/2019
RapidEye/Getty Images More than 90% of CEOs believe their companies will change more in the next five years than they did in the last five. Having a workforce that’s ready and able to harness that change will make the difference between success and failure. Leaders at every level need to embrace and model how to […]
Is women’s progress stalling at your company? Here’s how to get it moving again
29/03/2019
So organizations believe D&I is critical to achieving financial goals, and, on average 80% of leaders say they are committed to the D&I agenda overall. It therefore follows that leaders looking to implement a successful D&I agenda understand that it’s about people and business strategy. Unfortunately, commitment and passion for change is not enough to […]
A Chinese economist explains what we get wrong about the trade war
28/03/2019
Fearful that China’s rise threatens livelihoods in the United States and anxious to protect the intellectual property of American companies, President Trump slapped tariffs on $250bn worth of Chinese goods in 2018. China, meanwhile, retaliated with duties on $110bn of US products. The US had threatened to escalate the situation by increasing tariff rates on […]
Oh **UK! What next for Brexit? – A country in chaos
27/03/2019
WHEN HISTORIANS come to write the tale of Britain’s attempts to leave the European Union, this week may be seen as the moment the country finally grasped the mess it was in. In the campaign, Leavers had promised voters that Brexit would be easy because Britain “holds all the cards”. This week Parliament was so […]
A Theoretical Physicist (and Entrepreneur) on Why Companies Stop Innovating
26/03/2019
Safi Bahcall, a former biotech CEO, began his career as a theoretical physicist before joining the business world. He compares the moment that innovative companies become complacent ones to a glass of water freezing, becoming ice. The elements are the same, but the structure of the company has changed. Bahcall offers ways for growing companies […]
A French habit is spreading – European governments are intervening in business again
25/03/2019
IF YOU CAN’T beat them, adopt their worst economic policies. Worried about the “aggressive strategies” of America and China, France’s president, Emmanuel Macron, issued a Europe-wide proclamation on March 4th that, among other things, proposed a new revolutionary era of government intervention in European Union businesses (see article). “We cannot suffer in silence,” he declared, […]
How Company Culture Shapes Employee Motivation
23/03/2019
In a recent strategy meeting we attended with the leaders of a Fortune-500 company, the word “culture” came up 27 times in 90 minutes. Business leaders believe a strong organizational culture is critical to success, yet culture tends to feel like some magic force that few know how to control. So most executives manage it […]
Europe and America must work to stop their relationship unravelling – Transatlantic relations
22/03/2019
THE ATLANTIC OCEAN is starting to look awfully wide. To Europeans the United States appears ever more remote, under a puzzling president who delights in bullying them, questions the future of the transatlantic alliance and sometimes shows more warmth towards dictators than democrats. Americans see an ageing continent that, though fine for tourists, is coming […]
Sales Teams Aren’t Great at Forecasting. Here’s How to Fix That.
21/03/2019
Jorg Greuel/Getty Images Though AI and other advanced technologies have been applied to improve forecasting accuracy, sales leaders still get blindsided by forecasts that turn out to be embarrassingly overinflated. That’s because the root causes of most inaccuracies are not faulty algorithms but all-too-human behavior. Here are five of the most harmful such behaviors: Withholding […]
How to Get Booked as a Podcast Guest
20/03/2019
More and more professionals are tuning into podcasts as an information-packed complement to their daily commute, workout, or chores. Indeed, there are now an estimated 660,000 podcasts and 26% of Americans listen to at least one per month. As a result, podcasts have become a powerful marketing tool and a targeted way to spread your […]
Meet the 2019 Class of Young Global Leaders
19/03/2019
The Forum of Young Global Leaders, the World Economic Forum’s foundation for remarkable leaders under 40, was founded to fuel new models of leadership. Every year, our organization seeks out changemakers with the grit, foresight and potential to improve the state of the world. We look for individuals who reflect global diversity, innovate to promote […]
The struggle to reform China’s economy – Pandas can fly
09/03/2019
FOR THE past two weeks Chinese and American negotiators have been locked in talks in Beijing and Washington to end their trade conflict before the deadline of March 1st, when America will ratchet up tariffs on Chinese goods or, perhaps, let the talks stretch into extra time. Don’t be distracted by mind-numbing details on soyabean […]
Trade is not a weapon. Lets not use it as one…
08/03/2019
For decades, trade has been the number one way for countries around the world to peacefully co-develop, build ties and produce wealth, and it has been enormously successful at that. Globalization has enabled billions of people to become part of a global trading system and to be lifted out of poverty. And trade has reduced, […]
Easy Stretches to Do Each Morning
07/03/2019
Starting your morning on the right foot can make a difference to your entire day, and what better way to get this done is to stretch and breathe properly. Stretching in the morning must be done when your body is already warm, say after your morning exercise routine. This way, your muscles will not be […]
You’ve Committed to Increasing Gender Diversity on Your Board. Here’s How to Make it Happen…
06/03/2019
Jamie Jones/Getty Images After years of asking corporate directors about the importance of diversity in the boardroom, we’ve got some good news: the vast majority see value in including more women and minorities. Nearly 95% of directors agree that diversity brings unique perspectives to the boardroom, while 84% believe it enhances board performance, according to […]
Millennial socialism – The resurgent left
05/03/2019
AFTER THE collapse of the Soviet Union in 1991, the 20th century’s ideological contest seemed over. Capitalism had won and socialism became a byword for economic failure and political oppression. It limped on in fringe meetings, failing states and the turgid liturgy of the Chinese Communist Party. Today, 30 years on, socialism is back in […]
Research: When Small Teams Are Better Than Big Ones
04/03/2019
Michael Blann/Getty Images The “discovery of the 21st century” was awarded the Nobel prize two years after it was made. In 2015, the Laser Interferometre Gravitational-Wave Observatory (LIGO) project finally detected what it was built to: gravitational waves—ripples in the fabric of space and time—caused by the collision of two black holes. Among many things, […]
The Dalai Lama on Why Leaders Should Be Mindful, Selfless, and Compassionate
02/03/2019
Andreas Rentz/Getty Images Over the past nearly 60 years, I have engaged with many leaders of governments, companies, and other organizations, and I have observed how our societies have developed and changed. I am happy to share some of my observations in case others may benefit from what I have learned. Leaders, whatever field they […]
How Big a Problem Is It That a Few Shareholders Own Stock in So Many Competing Companies?
01/03/2019
Richard Drury/Getty Images Many critics claim that anti-trust enforcement has dangerously weakened since the 1980s, often citing the dominance of the tech giants as evidence of this. They argue that any benefit gained from Google’s free services or Amazon’s low prices is outweighed by their chokehold on suppliers, their possession of mountains of personal data, and […]
How to Make Sure a New Hire Feels Included from Day One
28/02/2019
Beth was promoted to senior vice president at a Fortune 500 company. In addition to her existing responsibilities, she was given two new groups to manage. Overnight, her team doubled in size. Beth needed to hire senior executives to help manage her burgeoning division. Within five months, she had her senior management team in place: […]
Feeling Anxious? Here’s How That Can Help..
27/02/2019
Recently, I was at an event with an actor. Together, we were about to walk onstage to address a large group of people about a project we were collaborating on. Backstage, I turned to the actor. “I’m anxious,” I said to the actor. She looked as cool as a cucumber. “Put another way,” she whispered, […]
How young people are turning the tide against corruption
26/02/2019
This is not filling global youth with hope for the future. Young people continue to name corruption as the biggest challenge they face, according to a survey carried out through the Accountability Lab in conjunction the World Economic Forum. And with good reason – corruption has a high cost for society and the economy. It […]
The fragmentation of the big parties – British politics
25/02/2019
IN THE PAST few years many of the MPs in Britain’s main parties have grown increasingly unhappy. One reason Brexit has proved tricky is that the party divide does not map onto views about Europe. This week 11 moderate MPs, eight Labour and three Conservative, decided that they had had enough—and more may join them. […]
Thailand’s king blocks his sisters attempt to become prime minister – Thai politics
24/02/2019
THE PLAN was too bold. On the morning of February 8th the Thai Raksa Chart party surprised the world. It submitted just one name to the Election Commission to run as its candidate for the office of prime minister: Princess Ubolratana. The likely outcome of an election slated for March 24th seemed to change in […]
Sweden gives all employees time off to be entrepreneurs
23/02/2019
Anyone who’s been in full-time employment for at least six months is entitled to apply for the unpaid sabbatical, or tjänstledighet, as it’s called in Sweden. Employers can only turn the request down if the employee is vital to the business’s operations. Also, your new idea can’t compete with your existing employer, nor cause them […]
Venture Capital vs. Private Equity: Understanding The Difference
22/02/2019
Shutterstockpathdoc/Shutterstock.com With increasing coverage and interest in startups, fundraising and venture capital, many terms have become more ambiguous than ever. That can leave entrepreneurs pretty foggy on how they should really be approaching raising money. So, who is funding what? Why does it matter so much if you are launching or trying to scale a […]
Future of work: 5 top insights from Davos experts
21/02/2019
Rometty wants to see the development of a new education and career model: new collar, not blue collar or white collar. This means investing in skills development and responding in real time to the changing skills landscape. It also means breaking free from traditional models of recruiting those with 4-year and advanced degrees. LinkedIn Co-Founder […]
Popular Exercises That Can Be Dangerous for You and How to Replace Them
21/02/2019
Some exercises can cause more damage than progress for your health, creating issues like unnecessary tension in the neck, spine, and shoulders or too much stress on your joints. There are also exercises that are so ineffective, you’ll just be wasting your time doing them. The good news is that there’s a suitable replacement option for each of them. 1. Behind the […]
The Best Leaders Aren’t Afraid to Ask for Help
20/02/2019
MECKY/Getty Images I think of myself as strong. I see myself as someone who can manage a lot of stress. Who can get a tremendous amount accomplished in a day. Who can work long hours and pull through in clutch moments. Who doesn’t give up in the face of problems, but works tirelessly until they […]
Time for Happiness
20/02/2019
Adam (real story, fake name) was a good employee who was given a plum project he believed could get him a promotion and a raise. Taking it seemed like the proverbial no-brainer: Work hard, nail the assignment, get more pay. He knew he’d have to put in long days and some hours on weekends, which […]
The case for a virtual Chief Information Security Officer
19/02/2019
Organisations today are facing a dangerous combination of mounting cybersecurity threat and a lack of in-house expertise to meet the challenge. Smaller firms have typically allocated responsibility for information security to a member of the operations or financial team and given IT the responsibility for technical cyber security. In most cases these responsibilities are secondary […]
What PwC Learned from Its Policy of Flexible Work for Everyone
19/02/2019
Vicki Jauron, Babylon and Beyond Photography/Getty Images Every Tuesday at 7:30 a.m. Pacific Time, I join a video conference call with leadership colleagues from across the country. I’m on the West Coast, so these meetings are always early for me. When I started joining them more than 10 years ago, I was up early to […]
How two brothers from Blackburn reinvented the petrol station – All pumped up and places to go
19/02/2019
ENTREPRENEURS SOMETIMES talk of a “light bulb” moment. For Zuber and Mohsin Issa it came shortly after they bought their first petrol station in Bury, Lancashire. Looking at the small plot, they realised that the land that came with it could accommodate shops and cafés. Thus the humble fuel pump developed into a “forecourt convenience […]
The 3 Elements of Trust
18/02/2019
Ben Welsh/Getty Images As a leader, you want the people in your organization to trust you. And with good reason. In our coaching with leaders, we often see that trust is a leading indicator of whether others evaluate them positively or negatively. But creating that trust or, perhaps more importantly, reestablishing it when you’ve lost […]
Neuroscience Is Going to Change How Businesses Understand Their Customers
16/02/2019
ANDRZEJ WOJCICKI/SCIENCE PHOTO LIBRARY/Getty Images A Fortune 100 automotive company is exploring a new technology on the periphery of their core business. The executives in charge believe they have struck on a possible breakthrough, but as they push the project into uncertain terrain, their traditional signposts for decision-making are no longer relevant in this new […]
Four ways we can fix economics in 2019
15/02/2019
A Brexiteer’s statement in the wake of the referendum in 2016 captures the frustrations felt by many under the twin forces of globalization and the Fourth Industrial Revolution. Never has the economy changed so quickly, nor with such glaring visibility of the gap between the winners and those left behind. The backlash is hardly surprising. […]
To Improve Your Team, First Work on Yourself
07/02/2019
Howard George/Getty Images. A colleague and I were recently meeting with a CEO and his leadership team, observing them as they discussed how to improve their annual planning process. As the team of ten explored their current process, the conversation got heated. The team had been talking for 45 minutes, but it wasn’t clear who […]
It’s time for small businesses to get serious about Brexit
06/02/2019
You might be enthralled or appalled by the Westminster shenanigans; you might be a leaver, remainer or remoaner; you might predict we’ll have no deal, the withdrawal agreement much as currently agreed, a second referendum, or we’ll go full circle and be welcomed back by Brussels with open arms. But, as we get towards the […]
We should take humour in the workplace more seriously
05/02/2019
Two hunters are out in the woods when one of them collapses. He doesn’t seem to be breathing, and his eyes are glazed. The other guy whips out his phone and calls the emergency services. He gasps, “My friend is dead! What can I do?” The operator says “Calm down. I can help. First, let’s […]