How to Map Out Your Digital Transformation

How to Map Out Your Digital Transformation

10/05/2022

At the start of the pandemic, businesses around the globe found themselves exposed to an unexpected boost in digitalization. Those who promised to keep the wheels turning were given carte blanche to do whatever it took to keep a company running. But as many now return to the office, they also realize that the digitalization […]

How procurement leaders can fight inflation

How procurement leaders can fight inflation

09/05/2022

In the years before the pandemic, rising productivity and declining costs for many inputs—achieved through lean and just-in-time strategies and the globalization of supply chains, among other factors—had allowed many procurement organizations to operate successfully. But now the inflationary surge and frequent scarcity of critical supplies have made shortcomings of the traditional operating model increasingly […]

Four steps for managing risk at the CEO level

Four steps for managing risk at the CEO level

06/05/2022

Adapting to a fast-changing risk landscape has become a priority for most organizations, a necessity made more evident by the global pandemic and recent geopolitical events. At the same time, chief executives are under more pressure than ever to reconcile agendas from multiple stakeholders affecting their organization. The convergence of these two trends means that […]

3 Obstacles to Globalizing a Digital Platform

3 Obstacles to Globalizing a Digital Platform

05/05/2022

As technology progresses, it has become increasingly easy for digital platform companies to reach customers around the globe. This ease of access can make scaling up seem effortless — after all, virtual marketplaces are borderless by nature, and so it can be tempting for these businesses to view the entire world as their target market […]

Navigating inflation: A new playbook for CEOs

Navigating inflation: A new playbook for CEOs

22/04/2022

Last year, policy makers, economists, and financial-market participants fiercely debated the higher inflation then under way. Was it a transitory problem, caused by dislocations from the COVID-19 pandemic that would inevitably fade, or was it a more fundamental and potentially permanent shift? CEOs told us that they viewed this debate as detached from the business […]

Talking to Your Customers About Prices

Talking to Your Customers About Prices

11/04/2022

A simple take on prices is that they are an obstacle toward the purchase of a desired product or service. Companies, therefore, see a legitimate need to reduce “friction” in the transaction, which they accomplish by reaching into a seemingly bottomless bag of tricks, ranging from the subtle to the egregious. Some companies, for example, […]

Where We Go Wrong with Collaboration

Where We Go Wrong with Collaboration

07/04/2022

Practically everything we do at work is a collaboration. Pre-pandemic, many people spent 85% or more of their time each week in collaborative work — answering emails, instant messaging, in meetings, and using other team collaboration tools and spaces. This number has only grown throughout the pandemic, with no end in sight as we move […]

Six customer experience pitfalls to avoid

Six customer experience pitfalls to avoid

01/04/2022

In recent years, organizations across sectors have been forced to overhaul many of their processes as the importance of CX has taken center stage. Largely due to the rise in “CX native” companies, customers’ expectations across areas like getting immediate help, maintaining control, and personalization have grown. Meanwhile, privacy concerns have increased, social media has […]

How Much Autonomy Should You Give Your Global Teams?

How Much Autonomy Should You Give Your Global Teams?

31/03/2022

When expanding into international markets, how much autonomy should home-office leaders give local teams? Maintaining excessively tight control over your overseas divisions can get in the way of their ability to operate efficiently and make decisions effectively — but giving them too much autonomy can also backfire, leading to quality issues, inconsistencies, duplicated work, and […]

Building new supply-chain management skills for a digital age

Building new supply-chain management skills for a digital age

30/03/2022

What expertise will your next generation of warehouse managers require? Computer programming? Data analytics? Advanced robotics? Maybe all those things and more. If you are like the 71 global companies that responded to a 2021 supply chain survey, you probably accelerated your investments in digital technology as your supply chain grappled with COVID-19 challenges. What’s […]

Supporting Women Leaders, Beyond the Crisis

Supporting Women Leaders, Beyond the Crisis

21/03/2022

The pandemic’s negative impact on women in the workforce will not be reversed for a very long time. In the first year of the pandemic alone, 54 million women around the world left the workforce, almost 90 percent of whom exited the labor force completely. The participation rate for women in the global labor force […]

3 Practices That Set Resilient Teams Apart

3 Practices That Set Resilient Teams Apart

18/03/2022

Keeping a team’s energy dialed up through tough times has always been a challenging task — but sustaining resilience in a pandemic? Nobody has written a playbook for that. As Gallup asked in its end of 2021 report: “How can managers be expected to improve the engagement and wellbeing of your workforce if they, themselves, […]

What Stops Leaders from Looking to Other Industries for Inspiration

What Stops Leaders from Looking to Other Industries for Inspiration

17/03/2022

As business scrambles to recover from the pandemic, I’ve seen one famous piece of advice doing the rounds: leaders are told to look to other industries for fresh ideas. The classic example is Henry Ford’s invention of the assembly line, an idea he stole from the meat industry. Abbatoirs used a “dissembly line” to shunt […]

How to Make Sense of Conflicting Feedback on Your Leadership

How to Make Sense of Conflicting Feedback on Your Leadership

10/03/2022

I recently sat with an executive, we’ll call him Mark, to review his comprehensive feedback report, which comprised nearly 25 interviews with critical stakeholders. While most feedback contains some contradictory data, in his case, the differences were extreme. Some people described him as supportive and kind while others described him as self-serving and mean-spirited. He […]

A better way to brainstorm

A better way to brainstorm

09/03/2022

The dilemma The regional CEO of a large US cosmetics company has invited all the business unit leaders to brainstorm about M&A priorities and potential opportunities in the new year. Everyone knows that digital acquisitions have been a pet project for the senior-leadership team. But some business unit heads believe the company should look at […]

How Brands Can Enter the Metaverse

How Brands Can Enter the Metaverse

08/03/2022

There are quite a few people who believe that the latest paradigm shift for the internet is already well underway: the metaverse, they say, is almost here. When companies investing in a space and the media declare a moment, it’s reasonable to take a beat and see whether the reality can live up to the […]

Using a Mantra to Be a More Inclusive Leader

Using a Mantra to Be a More Inclusive Leader

04/03/2022

Cohesive teams are critical for organizational success, innovation, and fostering a sense of belonging. Yet one of the greatest challenges facing leaders today is creating a culture of inclusiveness, where all members are treated equitably and feel equally valued. In teaching hundreds of executives and students about leading diverse teams, we’ve found that, although most […]

What Is the Purpose of Your Purpose?

What Is the Purpose of Your Purpose?

03/03/2022

Despite its sudden elevation in corporate life, “purpose” remains a confusing concept. Finding the right one involves identifying an authentic and motivating basis for alignment among key stakeholder groups. Why It Exists Purpose is used in three distinct senses: competence, as in “the function that our product serves”; culture, as in “the intent with which […]

How Your Brand Should Use NFTs

How Your Brand Should Use NFTs

02/03/2022

Non-fungible tokens (NFTs) are going mainstream in 2022. You can now show off your favorite NFTs as your Twitter or Reddit profile picture, with Facebook and Instagram soon to follow. Driven in part by a FOMO reminiscent of the 1990s dotcom anxiety of bricks-and-mortar companies, mass-market players and luxury brands alike are launching NFT collections […]

Does Your Company Need a Chief ESG Officer?

Does Your Company Need a Chief ESG Officer?

24/02/2022

There’s a new title in the C-suite: chief ESG officer. While top executives with “ESG” in their title are new and not yet widespread, this role is an opportunity that companies may consider as they face increasing pressure to address environmental, social, and governance (ESG) issues; companies like C.H. Robinson, Royal Caribbean, and Verizon have […]

Agile Doesn’t Work Without Psychological Safety

Agile Doesn’t Work Without Psychological Safety

22/02/2022

Twenty-one years ago, 17 software engineers published the Manifesto for Agile Software Development, more commonly known as the Agile Manifesto. Responding to the bureaucratic waterfall model of software development, with its linear phases and heavy documentation, these engineers advocated a more flexible approach, one that could adapt and succeed in a highly dynamic environment. That […]

Precision Pricing When Inflation Is Rising

Precision Pricing When Inflation Is Rising

18/02/2022

Precision pricing is the key to pricing in today’s inflationary environment and in the mixed-inflation markets we can expect in years to come. It’s highly targeted and enables managers to base prices on each product’s true, current costs and each customer’s true, current profitability. Traditional across-the-board price increases, which treat all costs and customers the […]

Make Your Employer Brand Stand Out in the Talent Marketplace

Make Your Employer Brand Stand Out in the Talent Marketplace

16/02/2022

Employer branding is gradually becoming more important in C-suite conversations, but it’s still a relatively new concept. Several years ago business leaders might have pointed to pinball machines in the office game room or catered lunches as examples of employer branding. In 2022 most are aware that such perks hardly constitute a comprehensive employee retention […]

What’s the Optimal Workplace for Your Organization?

What’s the Optimal Workplace for Your Organization?

11/02/2022

As we reach the two-year mark of the pandemic, now is the right time for many leaders to rethink how and where their employees work and collaborate. Should businesses call employees back into the office or leave them working remotely? Is it time to try out a new way of working all together? Lost in […]

Companies Gone Public in 2021: Visualizing IPO Valuations

Companies Gone Public in 2021: Visualizing IPO Valuations

20/01/2022

The Companies that Defined 2021 Attention is an increasingly valuable form of currency in the Information Age. In 2021, a handful of companies stood out from the pack, dominating the conversation and influencing society in both positive and negative ways. After vigorous internal debate, here is Visual Capitalist’s list of companies that defined 2021: We […]

The (uncomfortable) truth of HR and leadership development

The (uncomfortable) truth of HR and leadership development

19/01/2022

Quackery and pseudoscience can be very dangerous. Not only in medicine but also in human resources. Alarmed by the nonsensical ideas of Transactional Analysis, Patrick Vermeren set out on a mission to reveal the truth about the many HR theories, models and questionnaires. The academic literature revealed that most HR practices (in recruitment, assessment, development, […]

What Courageous Leaders Do Differently

What Courageous Leaders Do Differently

18/01/2022

Fred Keller, the founder of Cascade Engineering, wanted to show that a for-profit business could also help address society’s social ills. So he accepted an employee’s suggestion that they hire unemployed locals. They rented a van, went to a low-income area of Grand Rapids, Michigan and — with the eight men they identified — started […]

Setting Career Priorities When Everything Is Uncertain

Setting Career Priorities When Everything Is Uncertain

14/01/2022

When you head into any new year, it’s natural to think about where your career stands and where it’s going. Companies traditionally notify employees of compensation changes and bonuses for last year’s performance in these first few months. They also announce promotions and reorganizations in line with succession planning and company strategy. As a result, […]

How Leaders Can Balance the Needs to Perform and to Transform

How Leaders Can Balance the Needs to Perform and to Transform

14/01/2022

Leaders are facing two relentless sources of pressure right now. The first is the intense demand to perform— to deliver excellent short-term results despite radical shifts in what customers need and want, where and how people choose to work, and whether supply chains work at all. The second is the urgent need to transform — to […]

Embedding ‘smart quality’ culture and capabilities in the organization

Embedding ‘smart quality’ culture and capabilities in the organization

13/01/2022

In an organization with smart quality, quality control and assurance are embedded in the business processes and enabled by digital technologies (see sidebar, “‘Smart quality’ at a glance”). For instance, performance management of quality metrics across the organization may be digitally enabled so that virtually every employee has quality elements specific to their role incorporated […]

Achieving supply-chain resiliency amid disruption

Achieving supply-chain resiliency amid disruption

12/01/2022

While current headlines about product shortages and empty shelves have highlighted the importance of the supply chain, that process began in early 2020. Companies that had labored to create a lean global supply chain needed to scramble to adjust to the effects of the pandemic. Beyond that, sustainability has also become a top priority on […]

5 Questions to Help Leaders Achieve Growth Amid Uncertainty

5 Questions to Help Leaders Achieve Growth Amid Uncertainty

12/01/2022

While the world is still deep in the throes of the Covid-19 pandemic, business leaders are busy repairing their operations, looking forward to a post-pandemic world. They frequently find themselves torn between two opposite poles: the urge to act and the need for prudence in the face of uncertainty. Even as business picks up in […]

Be Intentional About How You Spend Your Time Off

Be Intentional About How You Spend Your Time Off

24/12/2021

The evidence is clear: Burnout is on the rise. A common suggestion for preventing burnout is to take regular breaks away from work. But what should those breaks look like if we want to maximize rejuvenation and protect our well-being? It may be surprising to learn, but passive “rest and relaxation” isn’t as effective for recovering […]

Designing a Seamless Digital Experience for Customers

Designing a Seamless Digital Experience for Customers

21/12/2021

Over the last couple of years, more and more companies have been trying to fundamentally reshape the way in which they interact with their customers — a trend that has been accelerated by the recent Covid-19 pandemic. Perhaps the biggest change firms have made is that, rather than having a few episodic interactions, they are […]

What CIOs need from their CEOs and boards to make IT digital ready

What CIOs need from their CEOs and boards to make IT digital ready

20/12/2021

To innovate at scale and outperform competitors in the digital age, companies need to be tech forward. That means embedding tech into their business strategy and operating model. For most organizations, that requires a digital-ready IT function—one that is fast, adaptable, focused on the end user, and able to deliver business value. As any CIO […]

How Midsize Firms Can Attract — and Retain — Talent Right Now

How Midsize Firms Can Attract — and Retain — Talent Right Now

17/12/2021

While companies of all sizes are struggling to keep and find people during the Great Resignation, it’s hitting the middle market especially hard — and middle-market companies often find themselves with an inadequate toolkit to address the problem. The same old approaches aren’t working in the crisis and will not build the capabilities companies will […]

Feedback Isn’t Enough to Help Your Employees Grow

Feedback Isn’t Enough to Help Your Employees Grow

15/12/2021

A 2,000-person IT division of an investment bank, had a problem: Employees were leaving at alarming rates. The line we heard over and over again from the people we interviewed: “It’s easier to talk to a headhunter about my career than my own manager.” So the division went on a feedback campaign. They spent more […]

The Omicron Variant: How Companies Should Respond

The Omicron Variant: How Companies Should Respond

14/12/2021

The emergence of the Omicron variant of Covid-19 has dimmed hopes that the pandemic will soon fade away and once again has employers pondering how they can fulfill their difficult obligations to keep their workforce safe and to meet their business needs. The good news is that as the virus has evolved, employers have honed […]

How to speak so that people want to listen
6 Strategies to Boost Retention Through the Great Resignation

6 Strategies to Boost Retention Through the Great Resignation

02/12/2021

There is a widening mismatch between the job environment employees want — and now expect — and the one their organizations have. That’s the finding of conversations we’ve had with top executives of dozens of companies over the last several months, multiple global surveys we’ve conducted to learn what employees want, and our examination of […]

5 New Rules for Leading a Hybrid Team

5 New Rules for Leading a Hybrid Team

29/11/2021

While hybrid is often presented as a new model, the fundamentals of what transforms a group of people into an exceptional team haven’t changed as much as we might think. When I was the senior vice president of people operations at Google, we had many employees, especially in engineering and sales, who worked from home a […]

Leadership vs. Authority

Leadership vs. Authority

26/11/2021

Having authority doesn’t automatically make us a “leader.” Regardless of rank, we all have the choice to be the leader we wish we had by looking out for the people around us….

Manage Your Talent Pipeline Like a Supply Chain

Manage Your Talent Pipeline Like a Supply Chain

25/11/2021

Supply-chain disruptions are on everyone’s mind these days. But there’s one that few people are thinking about. It involves talent, not goods — and it poses a serious long-term threat to our economy. In the wake of the pandemic, employers are struggling, with increasing exasperation, to find the workers they need. Commentators ascribe the problem […]

Why good leaders make you feel safe....

Why good leaders make you feel safe….

23/11/2021

What makes a great leader? Management theorist Simon Sinek suggests, it’s someone who makes their employees feel secure, who draws staffers into a circle of trust. But creating trust and safety — especially in an uneven economy — means taking on big responsibility….

Rebuilding Relationships Across Teams in a Hybrid Workplace

Rebuilding Relationships Across Teams in a Hybrid Workplace

11/11/2021

As people slowly return to some form of hybrid workplace, bonds that tie them to one another must be rebuilt. Over the past 18 months, most organizations have experienced some degree of fracturing as social connections and cultural cohesion have been strained. The challenges of remote work, dramatic uncertainty, the clumsy process of figuring out […]

Can companies build on their digital surge?

Can companies build on their digital surge?

08/11/2021

In mid-2020, the CEO of a Fortune 500 company was looking at the spike in the business’s digital sales and the remarkable speed of its growth. He was pleasantly surprised by how well the digital side of the business had performed, and he complimented his digital leaders. Secure that the digital business was doing well, […]

Leaders, Stop Trying to Be Heroes

Leaders, Stop Trying to Be Heroes

05/11/2021

Imagine an elegant office somewhere in the Upper East Side of New York City. One after the other, top business executives discreetly slip into the comfortable waiting room a few minutes before the door opens. They fear crossing paths with someone they might know. When that happens, both people awkwardly look the other way. This […]

Great leadership starts with self-leadership

Great leadership starts with self-leadership

04/11/2021

At TEDxUtopia, the question was asked: What would leadership in Utopia look like? To start with, imagine the best leader you have ever worked with. How did he or she get to become this type of leader? Leadership lecturer and former corporate executive Lars Sudmann argues that it’s likely that they learned to overcome the […]

Reigniting Your Purpose in the Wake of the Pandemic

Reigniting Your Purpose in the Wake of the Pandemic

02/11/2021

As we contemplate a slowdown or end to the Covid-19 pandemic, many of us are talking about getting “back to normal.” But others, wisely, are instead using this moment to recalibrate, reset, and reinvent. The global crisis — and its personal ramifications — have presented us all a unique opportunity to find new identities, roles, […]

The new marketing model for growth: How CPGs can crack the code...

The new marketing model for growth: How CPGs can crack the code…

01/11/2021

After a year like no other, consumer packaged goods (CPG) marketers face a hard question: how to power above-average growth in the next normal. E-commerce penetration is still 35 percent above pre-COVID-19 levels, and more than one-third of consumers are continuing to switch brands or retailers. 1 1. Tamara Charm, Becca Coggins, Kelsey Robinson, and […]

Leadership Explained in 5 minutes by Simon Sinek
This time it’s personal: Shaping the ‘new possible’ through employee experience

This time it’s personal: Shaping the ‘new possible’ through employee experience

28/10/2021

How do leaders satisfy all parties in trying to remake the mission? In our view, they have a unique opportunity to listen to their employees and engage them on what matters—now and into the future. Since the pandemic began, McKinsey has surveyed almost 1,000 individuals to assess their views on work and how it has […]

Mastering change: The new CFO mandate

Mastering change: The new CFO mandate

28/10/2021

One trend about CFOs that we’ve confirmed after years of research: the finance leader’s role is ever evolving. That has never been more true than it is today, during an era of dramatic change—with, for instance, the COVID-19 pandemic, increased attention being paid to social and environmental issues, and the accelerated adoption of technology to address […]

Dynamic talent allocation and the future of work

Dynamic talent allocation and the future of work

22/10/2021

The pandemic has also increased pressure on organizations to respond to three long-term talent trends that have been building for at least a decade: on-demand skills are scarce, made worse by digitization and automation; responding rapidly to changing and uncertain conditions is essential; and flexibility reigns supreme. Reskilling is an important part of the response to […]

Strategy for a digital world

Strategy for a digital world

20/10/2021

Digital’s ascendancy is visible not only in the dominance of hyperscale tech companies but in the success of non-digital-native companies such as John Deere, Goldman Sachs, BHP, Disney, and Bosch, among others. These companies have invested heavily in new digitally enabled strategies and business models. Not only did they enter the pandemic with bigger technology […]

Good Leaders Know You Can’t Fight Reality

Good Leaders Know You Can’t Fight Reality

13/10/2021

The ability to accept reality is one of the most useful, and most misunderstood, skills for a leader. It’s a concept that has been around for centuries in philosophy and more recently in psychology, and properly applied can help drive change. As Carl Jung wrote, “We cannot change anything until we accept it. Condemnation does […]

Our Brains Were Not Built for This Much Uncertainty

Our Brains Were Not Built for This Much Uncertainty

11/10/2021

Prior to the pandemic, the working world already felt to most of us like it was undergoing rapid, unrelenting change — changes in customer preferences, client and employee expectations, and competitive advantages. Covid-19 managed to upend the few things that felt relatively predictable, like where we spent our working hours, how we collaborated with colleagues, […]

How Business Leaders Can Reduce Polarization

How Business Leaders Can Reduce Polarization

11/10/2021

Rising political polarization can have serious ramifications for businesses. Companies that speak out on controversial issues can face decreased customer loyalty from those with opposing beliefs, increased internal conflict between employees, or reduced sales from boycotts. Furthermore, taking a public stance can often exacerbate social tensions. For example, after the 2018 school shooting in Parkland, […]

6 Principles to Build Your Company’s Strategic Agility

6 Principles to Build Your Company’s Strategic Agility

08/10/2021

In early 2020, Airbnb was headed for a banner year — bookings were up, expansion plans were in place, and an IPO was set for the spring. Then Covid hit, and more than $1B of bookings disappeared, expansion plans were postponed, and one-quarter of the workforce was cut. However, by the end of the year, […]

Research: How to Position a Luxury Brand as Sustainable

Research: How to Position a Luxury Brand as Sustainable

06/10/2021

A 2018 global survey by Accenture Strategy of 30,000 consumers in 35 countries indicated that nearly two-thirds of them (62%) find brands with high ethical values attractive.   That’s potentially a problem for companies in the luxury sector, because people often see luxury goods as a wasteful self-indulgence and potentially damaging to the environment, especially if […]

Managing Through Crunch Time — Without Burning Out Your Team

Managing Through Crunch Time — Without Burning Out Your Team

04/10/2021

To achieve — and sustain — success, many companies place extraordinary demands on their teams. World-renowned investment banks, law firms, and consulting firms are notorious for subjecting employees to grueling workdays. Software developers use the word “crunch” to describe the long, stressful hours of work that are often required in the final weeks before a […]

How to Be a Leader Who Stays True to Their Ethics

How to Be a Leader Who Stays True to Their Ethics

01/10/2021

In September 2016, Wells Fargo announced that it would pay $185 million to settle a lawsuit filed by federal regulators and the city and county of Los Angeles, admitting that employees had opened as many as 1.5 million accounts without customer authorization over a five-year period. These unethical practices resulted in an immediate drop the […]

The 4 Tiers of Digital Transformation

The 4 Tiers of Digital Transformation

27/09/2021

It’s easy to acknowledge the game-changing role digital technologies are playing in the modern economy. The challenge, to which most companies have yet to rise, is figuring out how to fully capture the different kinds of value that these technologies offer. Developing a strategy for digital transformation that fully leverages this value is also not […]

Executives, Let Stakeholders Drive Your Strategy

Executives, Let Stakeholders Drive Your Strategy

24/09/2021

How do CEOs and their executive teams develop strategy? The accepted process is like coupling two sides of an equation. On one side sits the organization’s external environment, with all its changes and trends. On the other side sits the organization with all of its internal capabilities. Strategy is about how you align the two. This […]

Great leadership starts with self-leadership | Lars Sudmann | TEDxUCLouvain

Great leadership starts with self-leadership | Lars Sudmann | TEDxUCLouvain

23/09/2021

At TEDxUtopia, the question was asked: What would leadership in Utopia look like? To start with, imagine the best leader you have ever worked with. How did he or she get to become this type of leader? Leadership lecturer and former corporate executive Lars Sudmann argues that it’s likely that they learned to overcome the […]

Start Tackling That Big Goal You’ve Been Putting Off

Start Tackling That Big Goal You’ve Been Putting Off

23/09/2021

We all have professional goals we want to accomplish, whether it’s mastering a new technical skill, getting better at delegation, or carving out time in our schedule for networking and relationship building. Yet so often, we find ourselves putting these ambitions on the backburner — again. Sometimes it’s simple busyness, our days eaten up by […]

How to Say “No” After Saying “Yes”

How to Say “No” After Saying “Yes”

23/09/2021

Picture it — a colleague asks if you can chair a new committee they’re starting. Without even pausing to think, the first words out of your mouth are, “Sure. I’d love to!” Flash forward, and you’re looking at emails piling up in your inbox and a flurry of appointments on your calendar. It suddenly hits […]

A Futurist’s Guide to Preparing Your Company for Constant Change

A Futurist’s Guide to Preparing Your Company for Constant Change

23/09/2021

As we look back, 2020 and much of 2021 were a wake-up call for how much and how quickly change can happen. But they were also a warm-up for what’s ahead — not necessarily another pandemic with multiple variants, of course, but flux of every imaginable stripe. The future will not be more stable or […]

How to Have Tough Conversations About Returning to the Office

How to Have Tough Conversations About Returning to the Office

04/08/2021

Are you dreading the conversations with your team about returning to the office? Or maybe you’re already back and need to tell one of your direct reports that your agreed-upon approach isn’t working. Fostering a safe and constructive dialogue about re-entry can be challenging. Ironically, some of the mistakes you might make will stem from […]

Getting real about hybrid work

Getting real about hybrid work

03/08/2021

Once in a generation (if that), we have the opportunity to reimagine how we work. In the 1800s, the Industrial Revolution moved many in Europe and the United States from fields to factories. In the 1940s, World War II brought women into the workforce (if not the C-suite) at unprecedented rates. In the 1990s, the […]

4 Strategies for Building a Hybrid Workplace that Works

4 Strategies for Building a Hybrid Workplace that Works

02/08/2021

By all indications the future of work is hybrid: 52% of U.S. workers would prefer a mix of working from home and the office, saying it has a positive impact on their ability to be creative, solve problems and build relationships. Global research tells us 72% of corporate leaders plan to offer a hybrid model, […]

When Trusting Your Family Hurts Your Family Business

When Trusting Your Family Hurts Your Family Business

29/07/2021

Globally, family businesses comprise 75% of all firms and contribute 65% to GDP. However, evidence of whether families improve or impair their companies’ performance remains mixed and is ardently debated. In order to better understand the findings of prior studies, we conducted a meta-analysis (together with the University of Trier’s Joern Block and Dominik Wagner of IUBH […]

Olympics 2021: Comparing Every Sports Ball

Olympics 2021: Comparing Every Sports Ball

28/07/2021

The Tokyo Olympics in 2021 have 17 sports with balls or spheres of some sort. Here are the different sizes and weights of each Olympic sports ball. This content was originally published here.

Research: Why Rejected Internal Candidates End Up Quitting

Research: Why Rejected Internal Candidates End Up Quitting

27/07/2021

There is perhaps no better experience for a hiring manager than seeing the resume of an outstanding internal candidate land on their desk. You can fill the job immediately and, because current employees know the organization and its quirks, they require less handholding in order to get up to speed quickly. You also rarely have […]

How to Prevent a Rising Star from Flaming Out

09/07/2021

If you had to name the top reasons some projects turn into spectacular failures, you probably wouldn’t put “having too much trust in leaders with strong track records” high on your list. However, our research found that managers with the highest status in an organization actually have the greatest risk of experiencing a spectacular failure. […]

Research: What Inclusive Companies Have in Common

07/07/2021

The killing of George Floyd catalyzed a reckoning around racial injustice that led many corporate leaders to seek to evolve their organizations to meet today’s tremendous societal challenges. Many U.S. organizations have publicly pledged to increase diversity by filling more executive positions with individuals from underrepresented groups. Some boards of directors, like Nike, Starbucks, and […]

What Does It Take to Build a Culture of Belonging?

05/07/2021

As we continue to adjust to Covid-19’s disruptions and see Black Americans killed by police, hate crimes against Asian Americans surge, and people in Georgia fight for equal voting rights, the question of what “belonging” means in American society is reaching into the workplace as it never has before. CEOs, corporate boards, investors, consumers, and […]

5 Questions Boards Should Be Asking About Digital Transformation

01/07/2021

The CEO of a large retail company recently brought a $500 million digital-transformation-investment plan to his board. The board reviewed the proposal, but after asking a number of questions, they were unable to evaluate it. Was it too costly? Was it aiming too low? Was it focused on the right priorities? One board member admitted […]

What’s next for digital consumers

18/06/2021

The COVID-19 pandemic has driven rapid adoption of digital channels across countries and industries, but digital’s growth has plateaued in the past six months and may begin to slip back once the pandemic eases—even as total digital adoption stays well above prepandemic levels. That’s one of the findings from a new McKinsey survey of global […]

3 Strategies to Reduce Bias in Leadership Assessments

17/06/2021

Leadership questionnaires are ubiquitous in organizations today. Surveys are a common tool to measure leadership potential, help determine whether employees should be promoted or afforded a bonus, and understand the leadership culture of an organization. The push towards survey-type assessments was driven by a general dissatisfaction with older, more anecdote-driven processes that came with a […]