3 Strategies to Reduce Bias in Leadership Assessments

17/06/2021

Leadership questionnaires are ubiquitous in organizations today. Surveys are a common tool to measure leadership potential, help determine whether employees should be promoted or afforded a bonus, and understand the leadership culture of an organization. The push towards survey-type assessments was driven by a general dissatisfaction with older, more anecdote-driven processes that came with a […]

‘Back to human’: Why HR leaders want to focus on people again

16/06/2021

For years now, human-resource leaders have found themselves on a cost-efficiency treadmill that applies analytics and big data to existing HR operating models. Their departments have lived by a worthy but uninspiring mandate: to optimize labor costs, reinforce compliance using standardized measures, and support the adoption of technology beyond IT. Even in the areas of […]

Inside IKEA’s Digital Transformation

15/06/2021

What does it mean for one of the world’s most recognizable retail brands to go digital? For almost 80 years, IKEA has been in the very analogue business of selling its distinct brand of home goods to people. Three years ago, IKEA Retail (Ingka Group) hired Barbara Martin Coppola — a veteran of Google, Samsung, […]

Rethinking operations in the next normal

14/06/2021

Regionalization has been accelerated by the pandemic, as countries closed their borders and protected their supply chains. Globalization was already under strain before the pandemic: the intraregional share of global goods trade increased by 2.7 percentage points between 2013 and 2018, according to an analysis by the McKinsey Global Institute (MGI). Regionalization is most apparent […]

The future of the $1.5 trillion wellness market

11/06/2021

The concept of wellness has been around for a long time. Remember Jane Fonda workout tapes, neon legwarmers, and the “cookie diet”? These days, consumers view wellness through a much broader and more sophisticated lens, encompassing not just fitness and nutrition but also overall physical and mental health and appearance. They also have more choice in […]

How Workplace Culture Enables Investment Firms to Do Better

07/06/2021

In today’s highly competitive business environment, workplace culture is becoming increasingly recognized as a source of competitive advantage. What does this mean for the investment industry, and how can asset managers use it to improve performance? The Top Cultural Edges to Develop Workplace culture was gaining traction for several years prior to COVID-19, but after […]

How Inclusive Is Your Leadership?

02/06/2021

America is housing a racially traumatized workforce. Many managers are ill-equipped to lead and connect with Black, Indigenous, and people of color (BIPOC) employees. The physical traits, values, behaviors, and workplace identities of BIPOC employees continue to be compromised, minimized, and excluded. The reality is that professionalism has become the pseudonym for assimilation. Until white […]

What Psychological Safety Looks Like in a Hybrid Workplace

31/05/2021

“Our office policy is that people should come into the office once per week. Now they are organizing a team meeting with 15 people. I guess some people seem to feel comfortable with that, but I’m not; I have a young family at home and we have been very careful. I can’t say that though.” […]

When an Iconic Founder Overshadows the Family Business

26/05/2021

Sometimes a founder’s image is so publicly associated with his or her company, one rarely stops to ask, “Who is that person?” A few, such as Colonel Sanders of Kentucky Fried Chicken, Henry Ford, and Ralph Lauren become something even more than that; they become “iconic.” For many family businesses, having an iconic founder has […]

Childcare Is a Business Issue

19/05/2021

When the Covid-19 pandemic removed the safety net of schooling and employee-paid child care for working families, the damage was cataclysmic. Without a stable form of childcare as part of the business infrastructure, the world stopped working for the vast majority of working parents around the world. One third of the U.S. workforce, or an […]

How Accountable Teams Drive Performance in Challenging Times

18/05/2021

The future of work is changing, and new rules are being written before our very eyes. Teams are more important now than ever before, but many of them are struggling to step up and drive high performance when it matters most. Accountable Leaders Build Accountable Teams Weak, mediocre teams demonstrate behaviors that can breed a […]

10 Proactive Questions Every Board Member Should Be Asking

17/05/2021

Being a board member isn’t easy. You have responsibility for a company but limited means to really understand it — and that understanding is often mediated by management. How aware are you of what’s really happening in the company you’re responsible for governing? What did board members at Boeing, Carrillion, Wirecard, and Theranos know about […]

How Leaders Get in the Way of Organizational Change

15/05/2021

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles after being underway for nearly two years. “We thought we’d done everything we needed to do to keep this transformation from derailing,” he […]

How Leaders Get in the Way of Organizational Change

15/05/2021

I received a call from the chief transformation officer of a midsize financial services company. Their company-wide change effort to shift from a product company to a services company was in shambles after being underway for nearly two years. “We thought we’d done everything we needed to do to keep this transformation from derailing,” he […]

6 Leadership Paradoxes for the Post-Pandemic Era

03/05/2021

The pandemic has accelerated a trend that has been unfolding over the last decade. As the world has grown more digital and complex, the range of decisions that leaders need to make has broadened, spanning from big picture strategic thinking to careful execution, to advancing technology roadmaps and upskilling and engaging employees. And decision-making criteria […]

The Surprising Power of Nostalgia at Work

29/04/2021

Many people assume that nostalgia is purely entertainment, a feeling individuals enjoy because it takes them back to the more carefree days of their youth. Some view it as maladaptive fixation on the past, perhaps indicating a fear of change. I’ve heard business analysts and leaders argue that, although nostalgia may help some companies sell […]

Defining a Post-Pandemic Channel Strategy

23/04/2021

While consumers sheltered in their homes during the pandemic, more economic activity moved online. “In many markets, the surge in e-commerce has compressed the equivalent of several years of growth into just a few months,” McKinsey noted in a report  in August 2020. Now, with vaccinations proceeding, CEOs and others who allocate resources face a […]

Have We Taken Agile Too Far?

21/04/2021

The idea of “agile” thinking or innovation, along with its close cousin “lean,” has spread far beyond its product development and manufacturing roots. It’s not uncommon now to hear about the agile approach to budgeting, talent management, or even running a family meeting. Agile is a powerful process for product development, but many organizations are […]

The Ballooning Valuations In Private Equity Deals

20/04/2021

The Briefing Private equity (PE) deal valuations by EV/EBITDA are increasingly rich and are hitting higher double-digit figures 2021 is expected to be another home run year for PE, with 20% of buyouts estimated to be priced above 20x EV/EBITDA The Ballooning Valuations In Private Equity Deals Private equity is getting increasingly expensive. As a […]

3 Ways to Help Your Team Recover from Disruption

19/04/2021

Many organizations wrestle with how to excel in rapidly changing times. At some point or another, they encounter challenges that force them to modify the ways they do things so they can continue to meet expectations. Some do it better than others, and it usually comes down to how confident they feel about their teams’ […]

The World’s Top 10 Hedge Fund Managers by Earnings

16/04/2021

The Briefing The top 10 hedge fund managers take home an average of $1.3 billion a year in earnings The hedge fund industry manages over $3 trillion in assets Hedge funds often have a two-and-twenty fee structure, charging 2% on all assets under management (AUM), and 20% on profits The Top 10 Hedge Fund Managers […]

How Midsize Companies Can Adapt to Changing Demand

15/04/2021

Because they’re smaller than large companies and less encumbered by bureaucracy, midsize companies have an opportunity to take advantage of the market changes that will persist post-Covid (some permanently). The ones that delay risk permanently losing their market position. Big companies can inadvertently stymie innovation, whereas midsize firms have an ideal mix of sufficient financial strength, […]

Research: Joint Ventures that Keep Evolving Perform Better

13/04/2021

Successful companies actively manage their businesses through periods of economic growth, downturn, and recovery. They do so by innovating, making strategic shifts, rewiring existing operations, reallocating resources, entering new business lines, and restructuring existing ones. For most companies, joint ventures and other partnerships are a critical part of the equation. Companies like Amazon, GlaxoSmithKline, Lockheed […]

The Secret of Adaptable Organizations Is Trust

30/03/2021

In the last year, many companies have been pushed to the limits of their capabilities, and in many cases, to the edge of insolvency. With severe pressure on operations, supply chains, and demand, their processes have collapsed, and any idea of teamwork within their ranks has been thrown to the wind. Or have they? My […]

Use Art to Reignite Your Team’s Motivation

26/03/2021

As we reach the one-year mark of working from home, remote teams are at risk of losing motivation. By drawing on techniques used by creatives, business leaders can revitalize teams and spark fresh momentum and innovation. For example, studies show that jazz musicians’ improvisational skills are achieved via heightened sensory activity in the brain alongside a […]

How to Step In as an Interim Leader

15/03/2021

Your boss has left the organization and you’re named interim replacement. Congrats! Well, sort of. It’s not a given that you’ll become the permanent replacement. What’s the best way to maximize the chances that you’ll get the full-time job? How should you manage the team so they respect your authority and support your candidacy? And […]

What to Do When Your Employee Is Totally Checked Out

11/03/2021

It’s frustrating when a member of your team has mentally checked out. In some cases, this person does only the bare minimum. In other cases, they fail to meet important deadlines, or they drop the ball on critical projects. How can you determine what’s going on? What can you do to address the issue when […]

How to Plan Your Life When the Future Is Foggy at Best

08/03/2021

The year 2020 did not turn out as we planned. Unemployment rates in the U.S. are close to twice what they were in February of 2020, and the number of people furloughed is still towering over February averages. Plus, with the profound shakeup of our daily lives, a lot of folks are asking, What do […]

Global Stars: The Most Innovative Countries, Ranked by Income Group

23/02/2021

The Most Innovative Countries, Ranked by Income Group Innovation can be instrumental to the success of economies, at macro and micro scales. While investment provides powerful fuel for innovation—the relationship isn’t always straightforward. The 2020 ranking from the World Intellectual Property Organization (WIPO) reveals just that. The above map breaks down the most innovative countries […]

Giving Critical Feedback Is Even Harder Remotely

19/02/2021

Delivering constructive feedback is nerve-wracking in the best of times — most managers don’t want to crush their employees’ spirits. These tough conversations are even harder to have as multiple crises and their side effects wear on, which can make the negativity bias that often accompanies them even worse. To top it all off, a […]

The path forward for sustainable retail

18/02/2021

Retail is undergoing an unprecedented transition. The internet has led to new sales channels and new opportunities to reach out to customers, and globalization has opened markets and introduced new competitors. Then COVID-19 happened, rocking the industry to its core, as stores around the world closed and consumers had no choice but to order online. […]

The Secret to Building Resilience

17/02/2021

An anesthesiologist we’ll call Jacob used to describe his job as “90% boredom, 10% horror.” With a few exceptions of challenging surgeries and managing a department of several hundred physicians and nurses, most of the time, Jacob’s role was routine. But that was before the Covid-19 pandemic. Since anesthesiology is not a specialty that can […]

The CEO agenda for companies in advanced industries

16/02/2021

  CEOs and corporate leaders are awash with uncertainty due to the persistent transmission of COVID-19, shifting regional dynamics, fluctuating customer demand, and transformational technology disruptions. For industrial companies—those within advanced electronics, aerospace and defense, and automotive and assembly—the decisions made today about their strategy, products and services portfolio, and sustainable performance transformations could have […]

WFH Doesn’t Have to Dilute Your Corporate Culture

12/02/2021

The pandemic pushed many organizations to become fully remote, and the experience has been better than many imagined. As a result, a hybrid working model that embraces the best of both remote and office-based work awaits many workers and companies on the other side of the crisis. Adapting to this new working model might seem […]

Transformation in uncertain times: Tackling both the urgent and the important

10/02/2021

In ordinary times, successful leaders continually strive to master the balance between the urgent and the important, both in their organizations and their daily schedules. But today’s CEOs face unprecedented financial, health and safety, and operational challenges. For them, the problem isn’t balancing the urgent with the important. It’s that most everything is both urgent […]

How to Support an Employee with a Chronic Health Condition

03/02/2021

In the United States, 60% of adults have at least one chronic health condition: illnesses or conditions like chronic pain and fatigue that last at least one year and require ongoing management or restrict an individual’s activities. These numbers don’t include Covid-19 “long-haulers,” or the 10% of those who experience lingering symptoms, such as difficulties with […]

Your Star Employee Just Quit. Will Others Follow?

01/02/2021

Movement of talented employees across firms is inevitable, but if you’re in a leadership role, there are things you can do when a star employee leaves to prevent their departure from becoming a stampede to the exits. Ask Questions, Then Listen Perhaps the most important thing you can do when someone leaves is to listen […]

7 Strategies to Build a More Resilient Team

27/01/2021

Announcing Q4 results that exceeded Wall Street’s expectations, Apple CEO Tim Cook identified resilient, high-functioning teams as a key element that fortified the company in the midst of the pandemic’s unprecedented challenges. “Even though we’re apart, it’s been obvious this year that around the company, teams and colleagues have been leaning on and counting on […]

How procurement can boost business growth post-COVID-19

26/01/2021

As economies begin their transition to the next normal, crisis management is evolving into recovery, with a few signs of growth starting to return. Our conversations with procurement leaders have identified a common theme: of newfound energy to apply hard-won lessons learned from an extraordinary time. These executives’ new focus is on reimagining the procurement […]

Why Should Anyone Be Led by You?

25/01/2021

If you want to silence a room of executives, try this small trick. Ask them, “Why would anyone want to be led by you?” We’ve asked just that question for the past ten years while consulting for dozens of companies in Europe and the United States. Without fail, the response is a sudden, stunned hush. […]

It’s Time to Replace the Public Corporation

21/01/2021

The public corporation is no longer fit for purpose, and its popularity as an ownership model is declining. Why It Happens In today’s capital markets, the model incentivizes executives to manage in tiny, short-term windows, thus failing to satisfy the primary needs of its critical stakeholders: retirement investors and knowledge workers. How to Fix It […]

Mental health in the workplace: The coming revolution

20/01/2021

Three weeks prior to his resignation, suffering severe depression, Mendonca had checked into a hospital for an overnight stay. But, acting in his position of great responsibility, in the middle of the COVID-19 crisis, Mendonca had “told myself and my team that we all have to operate at 120 percent. . . . This meant […]

Build a Family Business That Lasts

15/01/2021

The Paradox Family businesses are famous for power plays, backstabbing, and dramatic implosions. Yet some are among the most enduring companies in existence. Why It Matters Family-controlled firms represent some 85% of the world’s businesses. In the United States they employ 62% of the workforce. The Keys to Longevity The owners of a family business […]

The next normal arrives: Trends that will define 2021—and beyond

14/01/2021

Businesses have spent much of the past nine months scrambling to adapt to extraordinary circumstances. While the fight against the COVID-19 pandemic is not yet won, with a vaccine in sight, there is at least a faint light at the end of the tunnel—along with the hope that another train isn’t heading our way. 2021 […]

How Did Business’s Role in Society Change in 2020?

12/01/2021

The year 2020 was incredibly rough, but with one big bright spot at the end. A once-in-a-century global pandemic — an unfathomable tragedy — devastated lives and economies. But in a miraculous display of scientific prowess, Pfizer, Moderna, and other pharmaceutical companies produced what appeared to be highly effective Covid-19 vaccines by December. After a year of […]

Cross-Team Meetings Don’t Have to Be a Waste of Time

08/01/2021

There is a frustrating familiarity about meetings with other departments, with an outcome you can predict even before the conversation begins: Heads will nod, there will be vague statements or a call for more data, and then unfailingly, you’ll repeat the same conversation repeated next time. Eyes roll, progress stalls, yet no one calls out […]

With vaccines on the horizon, here’s how business leaders can plan ahead |

10/12/2020

Still, many questions remain and in all my years of scenario planning, I’ve never seen uncertainty like that which has arisen from the COVID-19 pandemic. Leaders are in need of guidance as to how to plan for the months ahead. Salesforce has been tracking the many uncertainties surrounding COVID-19 since March and developed a range […]

What Inclusive Leaders Sound Like

09/12/2020

Illustration by HBR Staff When leaders commit to building an inclusive organization, they tend to start with the company mission, vision, values, and a promise to ensure everyone in the organization has a voice. But if they don’t change the way they communicate every day with their employees, leaders are missing a crucial piece. In […]

How to Actually Encourage Employee Accountability

07/12/2020

Fewer words in corporate vernacular induce a tighter wince than “accountability,” and for good reason. Companies and leaders have grappled with what it is and how to achieve it effectively for decades. Ask anyone if they look forward to their performance evaluation or periodic check-in with their boss, and most will give an emphatic “no.” […]

The Case for Asking Sensitive Questions

03/12/2020

Catherine Falls Commercial/Getty Images “How much money do you make?” We often avoid asking questions that feel too sensitive or personal. But avoiding these potentially awkward conversations comes at a cost: When negotiating a salary or choosing where to live, for example, it can be very useful to know how much a coworker earns or […]

Overcoming pandemic fatigue: How to reenergize organizations for the long run

02/12/2020

Pandemic fatigue: it’s plaguing organizations and employees right now. In 2020, we’ve endured a global pandemic, a massive economic crisis, and widespread social unrest. Layer on top of that forces that are fundamentally reshaping societies—technological innovation, business-model disruption, societal inequality, and workforce automation—and it’s clear that an epidemic of stress has been building, with the […]

In a Pandemic, We Buy What We Know

01/12/2020

llustration by Rocio Egio  Back in May, Unilever’s CEO predicted that consumers would eat healthier during the Covid-19 pandemic. Meanwhile, the CEO of McDonald’s remains confident they’ll return to Big Macs and other familiar favorites. Certainly, both can’t be right. Or can they? Organic and healthy food sales are in fact surging — but so […]

More than a mission statement: How the 5Ps embed purpose to deliver value

27/11/2020

We’ve all seen it: companies that have the “it” factor, an enthusiasm and passion that lights up employees, delights customers, and shines for investors. It’s not just the company’s warmer fleece, or a more delicious ice cream, or even a breakthrough technology. And it’s so much more than just a mission statement. It’s purpose. Purpose […]

7 Ways HR Can Build a Fairer, Data-Informed Culture

26/11/2020

People data and analytics is now one of the hottest, most in-demand skills for HR professionals and ranks as one of the most important human capital trends for organizations today. Companies are looking at data to inform decisions and answer questions such as: Who will leave and when? How do our capabilities compare to competitors? […]

When do you need a chief restructuring officer?

23/11/2020

In less than a year, however, the ailing company’s cash situation had stabilized, avoiding the possibility of an abrupt insolvency. The company had found new sources of liquidity, and millions of euros in working capital were freed up thanks to improved short-term cash management. Lenders and other key stakeholders got behind the balance-sheet restructuring. What […]

The conflicted Continent: Ten charts show how COVID-19 is affecting consumers in Europe

19/11/2020

While these trends can be observed across the Continent, there is also significant variance in how different countries and age groups react to the crisis. In the following charts, we will look both at the big picture and at the most striking outliers. 1 1. The insights in this article are based on a survey […]

Don’t Get Blindsided by Your Blind Spots

18/11/2020

To help people navigate the profound challenges posed by a global pandemic, a fragile economy, and social unrest, leaders at all levels of organizations in the public and private sectors must be more sensitive than ever to others’ situations and needs. Most breakdowns in workplace interactions are caused not by bad intentions but rather by […]

How to find and maximize digital value in any M&A deal

17/11/2020

The digital revolution is changing the dynamics of M&A transactions. IT used to represent a cost that needed to be managed and controlled as two organizations came together. Today, IT and digital capabilities are often the driving force behind the transaction. But, even when an acquisition centers around a company’s other attractive assets, digital capabilities […]

Self-Compassion Will Make You a Better Leader

16/11/2020

It’s understandable for leaders to get caught up in fear, doubt, and criticism when facing critical business decisions that will have a major impact on lives and livelihoods. But what’s needed in times of uncertainty and disruption is mental clarity, emotional balance, fortitude, and vision. To move from self-doubt and paralysis to clarity and action, […]

Navigating Office Politics When There Is No Office

07/11/2020

Across jobs, companies, and industries, people’s success has always depended not just on what they produce or deliver, but also on their ability to navigate the murky waters of office politics. A great deal of scientific research has explored the hidden potent forces underlying the formal and informal power dynamics in any group or organization, […]

A Measured Approach to Regulating Fast-Changing Tech

06/11/2020

Paul Taylor/Getty Images Amid the economic upheaval caused by Covid-19, technology-driven disruption continues to transform nearly every business at an accelerating pace, from entertainment to shopping to how we work and go to school. Though the crisis may be temporary, many changes in consumer behavior are likely permanent. Well before the pandemic, however, industries and […]

Why Hiring During Covid Is Different Than in Previous Downturns

05/11/2020

PM Images/Getty Images In the past, the intensity of competition for talent followed the ups and downs of the economic cycle. It’s therefore unsurprising—given the Covid-19 downturn—to hear that a number of thought leaders are concluding that we are back to an employer’s market. But a closer look at the data, as well as our […]

Now Is the Time to Shake Up Your Sales Processes

04/11/2020

Major sales force changes such as restructuring or downsizing are disruptive to how sales teams work and to the systems that support them. A poorly-orchestrated change can damage customer relationships, hurt the top line, and threaten salespeople’s sense of control and self-esteem. Not surprisingly, leaders often wait to implement major changes until a significant event […]

“Serious” Leaders Need Self-Care, Too

03/11/2020

Thomas Barwick/Getty Images The benefits of self-care are well known. Yet when I work with my leadership clients, I often get major pushback around the whole idea. Why are many leaders so resistant to taking a bit of time for themselves? It usually boils down to misperceptions around what good leadership is, what self-care is, […]

A rolling disruption: COVID-19’s implications for private equity and portfolio companies | McKinsey

02/11/2020

The global COVID-19 pandemic shows few signs of relenting—in fact, in addition to its dual burden on lives and livelihoods, it is triggering civil unrest, new concerns about economic inequality, geopolitical tensions, and many other effects. The pandemic is more than an epidemiological event; it is a complex of profound disruptions. The pandemic is more […]

Managing a Team with Conflicting Political Views

30/10/2020

Wulf Voss/EyeEm/Getty Images Politics around the world seem to be getting more and more divisive, and it’s impossible for the topic not to enter into our everyday conversations — including those that happen at work. When people on your team have differing views, those conversations can often get tense. As a manager, what should you […]

Agile resilience: Lessons from COVID-19

29/10/2020

Organizations able to absorb and adapt to the challenges of the COVID-19 pandemic successfully are, by definition, resilient. Many also find themselves making decisions at a speed, which would have been unthinkable in pre-COVID-19 times. What characterizes these organizations? What creates this kind of resilience? And how can organizations apply the lessons learned from the […]

How to Make Rational Decisions in the Face of Uncertainty

28/10/2020

Johannes Schwaerzler/EyeEm/Getty Images As we’re battling a virus that scientists still don’t fully understand, watching the stock market sink, then soar, then sink again, and facing a contentious election, the future seems completely unpredictable (instead of merely as unpredictable as it has always been). When we feel such heightened uncertainty, our decision-making processes can break […]

How nine digital front-runners can lead on AI in Europe

27/10/2020

Globally, researchers are working to discover how artificial intelligence (AI) can be usefully applied across a range of commercial and public-sector situations. Much of the most exciting work is taking place in tech clusters, particularly in China and the United States, which are attracting some of the brightest global talent. Europe is also seeing rising […]

To Foster Innovation, Cultivate a Culture of Intellectual Bravery

26/10/2020

Jake Wyman/Getty Images When an organization stops innovating, it is only a matter of time before it fails. But what causes a company to cease coming up with new ideas? Over the last 20 years, I’ve studied many failed organizations and one of the things I consistently see is an almost imperceptible erosion of intellectual […]

The boss factor

23/10/2020

Today’s leaders have never been under so much pressure. Even as they navigate the evolving COVID-19 crisis—keeping their customers and employees safe and their businesses viable—expectations are sky-high. Shareholders are calling for foresight, bold strategies, agility, and resilience, while governments and communities increasingly expect businesses to support broader goals, such as sustainability and social justice. […]

Tech Should Enable Change, Not Drive It

22/10/2020

Hiroshi Watanabe/Getty Images The world is changing in rapid, unprecedented ways, but one thing remains certain: as businesses look to embed lessons learned in recent months and to build enterprise resilience for the future, they are due for even more transformation. As such, most organizations are voraciously evaluating existing and future technologies to see if […]

Gravitas Is a Quality You Can Develop

22/10/2020

Artem Hvozdkov/Getty Images “Rebecca, I need more gravitas,” Andreas said to me at the start of our first coaching session, “but I want to be myself. I don’t want to pretend to be someone else.” As an organizational psychologist at the London School of Economics, teaching leadership development in executive education programs and coaching professionals […]

Tech Is Transforming People Analytics. Is That a Good Thing?

22/10/2020

Illustration by Shani Pleasants A century ago, Frederick Taylor’s Scientific Management laid the foundations for modern HR. His central premise was that organizations should turn their workplaces into real-world psychology labs, measuring and monitoring employees’ every move in order to boost their performance and reduce their stress levels. The paradigm was revolutionary, and led famous […]

Startups, It’s Time to Think Like Camels — Not Unicorns

21/10/2020

Edwin Remsberg/Getty Images The world has changed. In the wake of Covid-19, and the global recession it has caused, business leaders, innovators, entrepreneurs, and investors are all girding for a long period of extremely challenging conditions in the global market. How can startups and innovators of all stripes survive in such conditions? Many are not […]

Today’s Leaders Need Vulnerability, Not Bravado

21/10/2020

Illustration by Peter Gehrman Few myths are as pervasive as the notion that leaders ought to appear tough and confident. Or at least, that was the case prior to the current pandemic, which has exposed the many weaknesses of forceful, dominant leaders and highlighted the superiority of those who have the courage to reveal their […]

Are You Really Innovating Around Your Customers’ Needs?

16/10/2020

Benne Ochs/Getty Images How would you reimagine a gas station for the future? Even with the increasing penetration of electric vehicles, gasoline cars are likely to remain the dominant automobile for years or even decades. I have asked this question of hundreds of senior executives. They typically suggest things like including a coffee shop, making […]

How CPG companies can adapt their digital marketing in the next normal

15/10/2020

At many US consumer-packaged-goods (CPG) companies business has been turned on its head. Even for companies in categories that experienced rapid growth, the past several months have been dizzying. A historic drop in US consumer confidence was accompanied by pantry loading for essential items such as household supplies (up 76 percent in March) and packaged […]

4 Tips for Effective Virtual Collaboration

14/10/2020

PM Images/Getty Images Team collaboration done right is a powerful force to align a group of individuals to accomplish a common goal in the most effective way possible. But even the best collaborations, filled with smart, capable, and experienced team members, can be a struggle. Done wrong, collaborative projects can feel like a waste of […]

Leaders Need to Harness Aristotle’s 3 Types of Knowledge

14/10/2020

Illustration by Asia Pietrzyk If you’re working to improve your leadership capability, what exactly should you be trying to develop? The experience of the 2020 pandemic offers a powerful lesson: A critical skill a leader must bring to the table is the ability to figure out what kind of thinking is required to address a […]