06/11/2023
A framework to help leaders approach the topic more holistically and effectively. The discussion around remote work — which has dominated news headlines, Slack conversations and water-cooler chats since countries relaxed their Covid-19 guidelines — is only getting more contentious. Many workers wish to continue working remotely in some capacity, while insisting that leaders’ productivity […]
01/11/2023
Moderate stress boosts performance. But can companies determine “optimal” stress levels for their employees? In our time-starved, hyper-connected world, few things remain constant. One of them is stress. From presenting in an important meeting to catching the rush-hour train, or simply worrying about what others think of us, we experience varying levels of stress in […]
14/08/2023
Employee resource groups, more commonly known as staff networks in the UK, have served as important vehicles for promoting inclusion and advocating for traditionally underestimated segments of workers with shared identities and interests. Unfortunately, many ERGs aren’t given the resources, budget, and attention they need to fulfill that promise. Here are some concerns I’ve seen […]
21/07/2023
For most executives, even those at the most senior level, a presentation to the board of directors is the most demanding test of leadership communications. Very few succeed. Conversations with more than 100 public and private boards directors over the last decade reveal that dissatisfaction with presentations is nearly universal. PowerPoint decks are too long, […]
23/06/2023
The layoffs and hiring freezes sweeping the tech industry and beyond have hurt diversity, equity, and inclusion (DEI) teams, putting carefully wrought efforts to build more inclusive workplaces at risk. Time will tell if the commitments companies made in 2020 and 2021 were inauthentic or a flash in the pan, a fear for many DEI […]
18/05/2023
In 2022, European grocery was characterized by unprecedented inflation and increasing consumer price sensitivity. Consumers traded down, and grocers experienced substantial cost pressure. The impact of the COVID-19 pandemic on the sector had largely concluded by the end of the year. In the second half of 2023, we expect European grocery to start recovering. Key […]
15/04/2023
A volatile economic, political, and environmental climate has affected the entire dairy supply chain in recent years. Executives of dairy companies have had to navigate inflation, supply chain challenges, labor shortages, and climate change, not to mention changing regulations and political conflict. At the same time, the dairy industry has been a site of innovation, […]
10/02/2023
Today’s corporate boards are under a lot of scrutiny. They must respond to activist shareholders, concerned employees, community members, and others in a hyper-sensitive political environment. They’re also tasked with ensuring diversity in their organizations, as well as their own ranks. Board leadership is more important — and urgent — than ever. Unfortunately, our collective […]
09/02/2023
Suddenly, the metaverse is in the zeitgeist, for better or worse. Investment more than doubled in 2022 powered by big moves (such as Microsoft’s $69 billion acquisition of Activision Blizzard, now under antitrust review) and small ones (about $12 billion to $14 billion of venture capital and private equity investment). Everyone has heard about the […]
06/02/2023
In 2022, business leaders faced an increasingly unpredictable environment, with evolving return-to-office policies, higher employee turnover, and burned-out employees (more than ever before, in fact). In 2023, organizations will continue to face significant challenges: a competitive talent landscape, an exhausted workforce, and pressure to control costs amid a looming economic downturn. How employers respond could […]
21/11/2022
A client of Ron’s, “Kelsey,” a division general manager of a large food manufacturer, recently told him, “Everyone on my team seems tired…all the time. I ask them how they’re doing, and they tell me ‘fine.’ If someone asks for time off, I say yes. They get the work done, but it seems like they’re […]
14/10/2022
Can setting workforce diversity goals and posting progress reports help companies move the needle on diversity? This approach has spread like wildfire in the last two years. It’s too soon to tell whether the new fad is working, so we turned to past experience of firms that set goals and posted progress as early as […]
05/08/2022
New, stricter regulations on the use of certain chemicals in the packaging industry are emerging rapidly: restrictions on bisphenol A (BPA) in the European Union and perfluoroalkyl and polyfluoroalkyl substances (PFAS) in the United States being two of the most notable. With the recent release of the European Commission’s 2030 “Restrictions roadmap under the chemicals […]
26/05/2022
Susan was certain she’d receive an offer after 10 interviews for a VP-level role, but she ultimately didn’t get the job. She was hesitant to ask for feedback after the exhausting process and assumed it would be fruitless anyway. But after we spent time in coaching discussing how to approach the request for feedback, she […]
08/05/2022
While consumers generally dislike inflation because it erodes the purchasing power of their income, businesses desire a steady level of inflation because investments made in today’s prices yield higher profits and returns in the future. Governments also like low and steady inflation. With inflation, government’s long-term borrowing needs to be repaid at a lower real […]
21/04/2022
When you start and grow a company with a cofounder, that person becomes your key relationship. There’s no more intimate relationship in business, and yet people often don’t think carefully in advance about how to make those partnerships work. That can be fatal for your venture since, according to Noam Wasserman, author of The Founder’s […]
14/01/2022
When you head into any new year, it’s natural to think about where your career stands and where it’s going. Companies traditionally notify employees of compensation changes and bonuses for last year’s performance in these first few months. They also announce promotions and reorganizations in line with succession planning and company strategy. As a result, […]
02/12/2021
There is a widening mismatch between the job environment employees want — and now expect — and the one their organizations have. That’s the finding of conversations we’ve had with top executives of dozens of companies over the last several months, multiple global surveys we’ve conducted to learn what employees want, and our examination of […]
30/11/2021
The latest research is clear: the state of our attention determines the state of our lives. So how do we harness our attention to focus deeper, get distracted less, and even become more creative? Chris Bailey, author of the recent book Hyperfocus, talks about how our ability to focus is the key to productivity, creativity, […]
29/11/2021
While hybrid is often presented as a new model, the fundamentals of what transforms a group of people into an exceptional team haven’t changed as much as we might think. When I was the senior vice president of people operations at Google, we had many employees, especially in engineering and sales, who worked from home a […]
23/10/2021
“I WILL BE back in the office [in two weeks] and have limited Wi-Fi connection in the meantime.” It is safe to assume that readers of this column are familiar with something like this message (which, like all the others cited below, comes from real life). As with all aspects of office culture, the autoreply […]
19/10/2021
How can investors track stock markets around the world? Using the MSCI All Countries World Index Investable Market Index (MSCI ACWI IMI), investors can benchmark their portfolios to a comprehensive group of developed and emerging markets. With over $4.2 trillion in assets benchmarked to the ACWI—about 4% of all managed assets globally—the index is widely […]
15/10/2021
With the economic recovery gaining steam amid an uncertain pandemic path, companies are scrambling to deal with increasing commodity prices, supply constraints, and higher wages caused by labor shortages. In the first half of 2021, the producer price index (PPI) rose 10% in the G7 countries. The PPI measures the prices of goods immediately postproduction […]
12/10/2021
The World’s Top 100 Most Valuable Brands in 2021 In 2020, the global economy experienced one of the worst declines since the Great Depression. Yet, while the ripple effects of COVID-19 have thrown many businesses into disarray, some companies have not only managed to stay afloat amidst the chaos—they’ve thrived. Using data from Kantar BrandZ, […]
07/10/2021
Bringing the World Into Focus: A Guide to MSCI Indexes Economic development around the world has led investors to consider broadening their investment exposures. But with nearly 30,000 equity securities available globally, the universe is far too large for an investor to filter by themselves. In this sponsored infographic from MSCI, we explain their index […]
05/10/2021
The employment landscape is constantly shifting. While agricultural jobs played a big role in the 19th century, a large portion of U.S. jobs today are in administration, sales, or transportation. So how can job seekers identify the fastest growing jobs of the future? The U.S. Bureau of Labor Statistics (BLS) projects there will be 11.9 […]
05/08/2021
Ranked: the Top 50 Most Innovative Companies in 2021 This year has been rife with pandemic-induced changes that have shifted corporate priorities—and yet, innovation has remained a top concern among corporations worldwide. Using data from the annual ranking done by Boston Consulting Group (BCG) using a poll of 1,600 global innovation professionals, this graphic ranks […]
02/08/2021
By all indications the future of work is hybrid: 52% of U.S. workers would prefer a mix of working from home and the office, saying it has a positive impact on their ability to be creative, solve problems and build relationships. Global research tells us 72% of corporate leaders plan to offer a hybrid model, […]
30/07/2021
This year has been rife with pandemic-induced changes that have shifted corporate priorities—and yet, innovation has remained a top concern among corporations worldwide. Using data from the annual ranking done by Boston Consulting Group (BCG) using a poll of 1,600 global innovation professionals, this graphic ranks the top 50 most innovative companies in 2021. We’ll […]
28/05/2021
A Visual Guide to Human Emotion Despite vast differences in culture around the world, humanity’s DNA is 99.9% similar. There are few attributes more central and universal to the human experience than our emotions. Of course, the broad spectrum of emotions we’re capable of experiencing can be difficult to articulate. That’s where this brilliant visualization […]
26/03/2021
As we reach the one-year mark of working from home, remote teams are at risk of losing motivation. By drawing on techniques used by creatives, business leaders can revitalize teams and spark fresh momentum and innovation. For example, studies show that jazz musicians’ improvisational skills are achieved via heightened sensory activity in the brain alongside a […]
25/03/2021
View the full-size version of this infographic here You may have seen diamond hands, rockets, and r/wallstreetbets rallying cries in the past few weeks—but what does it all mean? In this graphic we explain the events that led to an explosive rise in GameStop’s share price, along with the Reddit revolution fueling it. Gamestop’s stock […]
11/03/2021
It’s frustrating when a member of your team has mentally checked out. In some cases, this person does only the bare minimum. In other cases, they fail to meet important deadlines, or they drop the ball on critical projects. How can you determine what’s going on? What can you do to address the issue when […]
24/02/2021
Well-capitalized companies will soon face a once-in-a-generation opportunity to make acquisitions and consolidate power. As the Covid-19 crisis continues and the full brunt of its economic impact becomes clear, weaker players that had been given some breathing room by temporary government support programs or by falling back on their cash reserves, are likely to experience […]
19/02/2021
Delivering constructive feedback is nerve-wracking in the best of times — most managers don’t want to crush their employees’ spirits. These tough conversations are even harder to have as multiple crises and their side effects wear on, which can make the negativity bias that often accompanies them even worse. To top it all off, a […]
17/02/2021
An anesthesiologist we’ll call Jacob used to describe his job as “90% boredom, 10% horror.” With a few exceptions of challenging surgeries and managing a department of several hundred physicians and nurses, most of the time, Jacob’s role was routine. But that was before the Covid-19 pandemic. Since anesthesiology is not a specialty that can […]
05/02/2021
The list of environmental, social, and governance (ESG) issues that can pose financial risks to corporations exploded in 2020: climate change, water scarcity, pollution, #metoo, #blacklivesmatter, worker welfare, employee diversity, corruption, human rights abuses, supply chain scandals…not to mention Covid-19. Yet while many investors and chief executives now take ESG seriously in their decision making, […]
03/02/2021
In the United States, 60% of adults have at least one chronic health condition: illnesses or conditions like chronic pain and fatigue that last at least one year and require ongoing management or restrict an individual’s activities. These numbers don’t include Covid-19 “long-haulers,” or the 10% of those who experience lingering symptoms, such as difficulties with […]
29/01/2021
In the face of an ever-growing array of ethical dilemmas, many organizations may benefit from establishing an Ethics Advisory Board, or EAB. While EABs are still a new concept (and they don’t always work out), they can provide very real value, offering crucial perspectives from diverse, external stakeholders on ethically fraught decisions pertaining to anything […]
27/01/2021
Announcing Q4 results that exceeded Wall Street’s expectations, Apple CEO Tim Cook identified resilient, high-functioning teams as a key element that fortified the company in the midst of the pandemic’s unprecedented challenges. “Even though we’re apart, it’s been obvious this year that around the company, teams and colleagues have been leaning on and counting on […]
08/01/2021
There is a frustrating familiarity about meetings with other departments, with an outcome you can predict even before the conversation begins: Heads will nod, there will be vague statements or a call for more data, and then unfailingly, you’ll repeat the same conversation repeated next time. Eyes roll, progress stalls, yet no one calls out […]
09/12/2020
Illustration by HBR Staff When leaders commit to building an inclusive organization, they tend to start with the company mission, vision, values, and a promise to ensure everyone in the organization has a voice. But if they don’t change the way they communicate every day with their employees, leaders are missing a crucial piece. In […]
03/12/2020
Catherine Falls Commercial/Getty Images “How much money do you make?” We often avoid asking questions that feel too sensitive or personal. But avoiding these potentially awkward conversations comes at a cost: When negotiating a salary or choosing where to live, for example, it can be very useful to know how much a coworker earns or […]
23/11/2020
In less than a year, however, the ailing company’s cash situation had stabilized, avoiding the possibility of an abrupt insolvency. The company had found new sources of liquidity, and millions of euros in working capital were freed up thanks to improved short-term cash management. Lenders and other key stakeholders got behind the balance-sheet restructuring. What […]
17/11/2020
The digital revolution is changing the dynamics of M&A transactions. IT used to represent a cost that needed to be managed and controlled as two organizations came together. Today, IT and digital capabilities are often the driving force behind the transaction. But, even when an acquisition centers around a company’s other attractive assets, digital capabilities […]
07/11/2020
Across jobs, companies, and industries, people’s success has always depended not just on what they produce or deliver, but also on their ability to navigate the murky waters of office politics. A great deal of scientific research has explored the hidden potent forces underlying the formal and informal power dynamics in any group or organization, […]
30/10/2020
Wulf Voss/EyeEm/Getty Images Politics around the world seem to be getting more and more divisive, and it’s impossible for the topic not to enter into our everyday conversations — including those that happen at work. When people on your team have differing views, those conversations can often get tense. As a manager, what should you […]
28/10/2020
Johannes Schwaerzler/EyeEm/Getty Images As we’re battling a virus that scientists still don’t fully understand, watching the stock market sink, then soar, then sink again, and facing a contentious election, the future seems completely unpredictable (instead of merely as unpredictable as it has always been). When we feel such heightened uncertainty, our decision-making processes can break […]
26/10/2020
Jake Wyman/Getty Images When an organization stops innovating, it is only a matter of time before it fails. But what causes a company to cease coming up with new ideas? Over the last 20 years, I’ve studied many failed organizations and one of the things I consistently see is an almost imperceptible erosion of intellectual […]
22/10/2020
Disruptive, stressful experiences are often opportunities for growth. Research has shown that crises can help lift the “if it ain’t broke, don’t fix it” mantra that pervades many organizations, creating new opportunities for people to voice their ideas on how to do things better. For example, when the pandemic forced an insurance company we advise to […]
22/10/2020
Illustration by Franziska Barczyk We’ve made our coronavirus coverage free for all readers. To get all of HBR’s content delivered to your inbox, sign up for the Daily Alert newsletter. This year, we have had to protect ourselves not only from a deadly virus, but also from some very dangerous ideas. Around the world, conspiracy […]
14/10/2020
PM Images/Getty Images Team collaboration done right is a powerful force to align a group of individuals to accomplish a common goal in the most effective way possible. But even the best collaborations, filled with smart, capable, and experienced team members, can be a struggle. Done wrong, collaborative projects can feel like a waste of […]
25/08/2020
Hiroshi Watanabe/Getty Images U.S. law requires employers to create a workplace free from discrimination and harassment. But as offices go virtual, what happens when staff confront a torrent of hate and abuse online? Given that over 44% of Americans say they’ve experienced online harassment, chances are, if you’re an employer, you have people on staff […]
23/07/2020
As governments in Europe announce plans to end the lockdown, a new phase in the COVID-19 pandemic is upon us. It is a time for hope but also for caution. The end of the lockdown will not spell a return to the old “normal”, nor will it be universal. The opening will take different shapes, […]
24/06/2020
Illustration by Aaron Marin In the midst of a pandemic, I don’t think we ever expected to see one of the most energized social justice movements in the past few decades. Emboldened by the movement, many are engaging in more frank discussions about the role race plays when it comes to funding opportunities for early-stage […]
07/06/2020
Michael Davis/EyeEm/Getty Images The Covid-19 pandemic has disrupted family businesses in unexpected ways. Many are dealing with anxious investors, a diminishing number of customers, and the challenges that come with managing newly remote teams. For many family-business leaders, managing this crisis has been overwhelming, as they’re grappling with stressed supply chains, plummeting employee morale, and […]
05/06/2020
Adrian Samson/Getty Images Whether business is booming or your organization is in the midst of a tough time, a crucial aspect of risk management is ensuring that your organization has bench strength — that employees have the depth of skill and experience to move easily into jobs of increasing responsibility. Is your staff prepared to […]
26/05/2020
Michael Blann/Getty Images Imagine that you have a new supply-chain leader starting next week. You hired her to do supply-chain transformation before the crisis took hold. But now she is joining remotely and inheriting a remote team, and her short-term, urgent priorities are very different from what they appeared to be before the pandemic. As […]
02/04/2020
HBR Staff/Tim Robberts/Getty Images Those of us who present, facilitate, and teach for a living understand the importance of developing a personal connection with an audience. It’s critical to be and feel natural; to make people laugh, feel at ease, and fully engage — and perhaps even lose themselves — in the content you’re delivering. […]
31/03/2020
These days it’s hard to get people to pay attention in any meeting, but when people aren’t in the same room, it can be especially difficult. And it’s particularly annoying when you make a nine-minute argument, pause for an expected reaction, and get: “I’m not sure I followed you” which might as well mean: “I […]
29/03/2020
A global pandemic is in full effect. Risks of infection are on the rise, stock markets are tumbling, the economy is on the verge of a global recession, and every business is facing uncertainty. Chances are high that you’re feeling overwhelmed, stressed, and afraid. That’s normal. The survival part of our brain (mainly the amygdala) […]
28/03/2020
Here are three steps to bring your old plan into your new normal: 1. Maintain routines. The first step is to keep the structure of the day the same as it has typically been. Beyond the benefits of familiarity, maintaining a regular schedule will give you firm guideposts for building your work and childcare schedules. For […]
23/03/2020
Ada Yakota/Getty Images In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of […]
23/03/2020
Nicholas Rigg/Getty Images In fast-moving and uncertain situations, many leaders face questions they may not even have answers to. You need to communicate early and often with your key constituencies throughout a crisis. Even if you’re still trying to understand the extent of the problem, be honest and open to maintain credibility. Approach the situation […]
15/11/2019
Bjarte Rettedal/Getty Images In survey after survey, the execution of carefully developed strategy comes in as a key problem that evades solution by executives. They acknowledge that they can’t seem to get it right. It’s one thing to design a strategy in the boardroom and quite another to get it operating at all levels of […]
13/11/2019
ronstik/Getty Images Corporate governance has become a topic of broad public interest as the power of institutional investors has increased and the impact of corporations on society has grown. Yet ideas about how corporations should be governed vary widely. People disagree, for example, on such basic matters as the purpose of the corporation, the role […]
10/09/2019
Nicholas Rigg/Getty Images Chances are you’ve attended a meeting today. Was it time well spent or a soul-draining exercise in futility? Although no two meetings are the same, their collective impact on the culture of a company is significant. Meetings matter. They are the forum where people come together to discuss ideas, make decisions, and […]
04/09/2019
RyanJLane/Getty Images What would be your perfect job? Although there are well-defined parameters around what people actually want from work, our career-related choices are not always consistent with those parameters — even when we are consciously aware of them. Consider that most of us want just three specific things from our jobs, namely: Of course, […]
21/07/2019
artpartner-images/Getty Images Most large companies do a good job with the basics of signing up and orienting new employees, but far fewer have processes that address the biggest challenges these hires face in fully integrating into their teams and coming up to speed in their roles. For example, in surveys of HR executives, just 29% […]
17/07/2019
Image Source/Getty Images In a previous job, Minda Harts corrected her manager who was celebrating the company for “having the most diverse leadership across the country in our industry.” When Harts, now an assistant adjunct professor at New York University, pointed out that their organization shouldn’t be celebrating their diversity numbers just yet — all […]
13/07/2019
Bryan Mullennix/Getty Images A fog of burnout surrounds you: You’re perpetually exhausted, annoyed, and feeling unaccomplished and unappreciated. Everything in you wants to quit your job. But is that the best choice? Ultimately only you can know what is right in your situation. But there is research that can help you determine whether you can […]
25/06/2019
Sunny/Getty Images When he was attending his grandfather’s funeral, Robert Pasin, the CEO of Radio Flyer, was overwhelmed by the outpouring of affection and respect for the family patriarch, who had originally founded the third generation family business, which manufactures toys. “All these people who worked in the factory, all these suppliers, they told me […]
18/04/2019
FangXiaNuo/Getty Images As a manager, you want to do right by your employees and support them through intense work periods so they don’t get burned out. But this can be a challenge when you’re feeling overly stressed yourself. How can you take care of yourself so that you have the time and energy to support […]
10/04/2019
The two top spots are unchanged, with Iceland’s position as the top performer strengthened by an increase in female labour force participation and a fall in the female unemployment rate. One reason for Sweden’s consistently high performance is its progressive parental leave legislation, which actively encourages men to use their statutory time off. The rest […]
21/03/2019
Jorg Greuel/Getty Images Though AI and other advanced technologies have been applied to improve forecasting accuracy, sales leaders still get blindsided by forecasts that turn out to be embarrassingly overinflated. That’s because the root causes of most inaccuracies are not faulty algorithms but all-too-human behavior. Here are five of the most harmful such behaviors: Withholding […]
20/03/2019
More and more professionals are tuning into podcasts as an information-packed complement to their daily commute, workout, or chores. Indeed, there are now an estimated 660,000 podcasts and 26% of Americans listen to at least one per month. As a result, podcasts have become a powerful marketing tool and a targeted way to spread your […]
06/03/2019
Jamie Jones/Getty Images After years of asking corporate directors about the importance of diversity in the boardroom, we’ve got some good news: the vast majority see value in including more women and minorities. Nearly 95% of directors agree that diversity brings unique perspectives to the boardroom, while 84% believe it enhances board performance, according to […]