Stepping into a Leadership Role? Be Ready to Tell Your Story.

20/07/2020

Stepping into a role as a leader — whether as a seasoned executive or a neophyte supervisor — is both challenging and exciting. How you handle this transition can have a huge impact on your career. You need to hit the ground running not only with your bosses and key stakeholders but also with your […]

Does working from home cut or increase energy use?

05/07/2020

The study’s authors reviewed existing research into the impact of home-working.They found of the 39 studies analyzed, 26 suggested that home-working cuts energy use through reduced travel to work and office energy consumption. Only eight studies suggest the impact was neutral or negative. But once a wider range of impacts are included, such as non-work […]

These countries top the sustainability rankings

04/07/2020

Climate change poses an urgent threat demanding decisive action. Communities around the world are already experiencing increased climate impacts, from droughts to floods to rising seas. The World Economic Forum’s Global Risks Report continues to rank these environmental threats at the top of the list. To limit global temperature rise to well below 2°C and […]

The telltale signs of successful Digital M&A

03/07/2020

The old saw that the best deals are the ones you don’t make doesn’t apply when it comes to digital acquisitions—you’ve got to make them, research has consistently shown. You also need to do them well, and that can be challenging, because buying in the digital, analytics, and technology space—what we call “digital deals”—is different […]

Encourage Your Team to Take Time Off

02/07/2020

David Zaitz/Getty Images “I’m going nowhere fast.” This was the concern one of my clients recently. Her complaint wasn’t about working in quarantine per se, but about her frantic pace and static productivity. With the initial adrenaline rush of the crisis passed, vast numbers of my clients are reporting that they and their teams feel […]

Product simplicity for CPG companies

01/07/2020

Even before the onset of the coronavirus pandemic, complexity in consumer goods was increasing at an accelerated rate. The evidence can be seen all around: in grocery stores alone, new product launches have risen dramatically, from around 20,000 in 1996 to 39,000 two decades later. The evolving retail landscape has created new and different ways […]

How business leaders can plan for the next normal

30/06/2020

Dealing with the coronavirus crisis and its aftermath could be the imperative of our times. Indeed, we have argued that it augurs the “imminent restructuring of the global economic order.” As Ian Davis, one of our previous managing partners, wrote in 2009 in the midst of the global financial crisis: “For some organizations, near-term survival is […]

Confronting Racism at Work: A Reading List

29/06/2020

Lyubov Ivanova/Getty Images Companies must confront racism at a systemic level — addressing everything from the structural and social mechanics of their own organizations to the role they play in the economy at large. We know that diversity programs have historically failed, but there are proven ways to improve hiring programs, interrupt bias at the […]

How global food safety protects the planet and begins on the farm

27/06/2020

This annual toll touches every part of the world, though the worst impacts are felt in regions like sub-Saharan Africa and South Asia, where there is less access to refrigeration and other modern food-preservation technologies. While major improvements have been achieved in some regions since the 1980s, the problem is still vast and urgent. Dangers […]

What Will Happen to Your Business in Hong Kong?

26/06/2020

Didier Marti/Getty Images More than 9,000 foreign firms operate in Hong Kong, among them 1,300 from the United States. So when the Chinese legislature recently passed a new security law intended to prevent “secession, subversion, terrorism and foreign interference” in Hong Kong, many CEOs and top executives began wondering about the business implications. The U.S. State Department added to […]

A VC’s Guide to Investing in Black Founders

24/06/2020

Illustration by Aaron Marin In the midst of a pandemic, I don’t think we ever expected to see one of the most energized social justice movements in the past few decades. Emboldened by the movement, many are engaging in more frank discussions about the role race plays when it comes to funding opportunities for early-stage […]

How supply chain transparency can improve decision-making

23/06/2020

Faced with major disruption events, decision makers need to get their heads around the why and when to act (the reaction) before working out how best to mitigate the impacts (the response). The speed of reaction and the efficacy of response will decide the ultimate outcomes for people and the environment. With COVID-19, this process […]

Coronavirus and the future of international cooperation | World Economic Forum

23/06/2020

In a matter of months, the COVID-19 pandemic has transformed the world almost beyond recognition. And yet the international cooperation that is so essential to confront a shared threat has been nowhere to be found. This should not be a surprise: our failure to respond effectively to the COVID-19 crisis reflects deeply entrenched – and […]

Time’s Up for Toxic Workplaces

22/06/2020

Daniel Day/Getty Images Millions of people face abusive supervisors and bullies at work. These employees are targets of ridicule, threats, or demeaning comments by their manager on a daily basis, which results in decreased satisfaction, productivity, and commitment to the job as well as the organization at large. While direct interactions with “bad bosses” can […]

Setting up small and medium-size enterprises for restart and recovery

19/06/2020

Governments’ economic responses to the COVID-19 pandemic have included an array of measures to help people and businesses weather the storm. Small and medium-size enterprises (SMEs) are in an especially difficult position. Plunging demand has forced them to lay off workers, and many don’t have the financial resources to survive in this climate. In many […]

Don’t Let Opportunism Compromise Your Corporate Mission

18/06/2020

Mike Kemp/Getty Images As we come out of the pandemic, chasing any opportunity will obviously be a temptation for many cash-hungry businesses. But be careful. That way lies ruin. You don’t want to go out of business just as work picks up. Now’s the time to clarify your mission statement for the resurgence that lies […]

Preparing for the next normal via digital manufacturing’s scaling potential

17/06/2020

The coronavirus pandemic is changing manufacturing operations to a degree never before seen. As organizations and leaders seek to ensure the health and safety of their people, they are also reacting to supply-chain shifts that are impacting sourcing and distribution logistics. Supplier resilience is being brought into sharp focus, and labor shortages are bringing many […]

Why Now Is the Time for “Open Innovation”

16/06/2020

Jorg Greuel/Getty Images Amidst the gloom and doom of the early months of the Covid-19 crisis, something surprisingly uplifting started to happen: Companies began to come together to work openly at an unprecedented level, putting the ability to create value before the opportunity to make a buck. The German multinational Siemens, for instance, opened up […]

Digital collaboration for a connected manufacturing workforce

15/06/2020

Many experts predicted that with the coming of the Fourth Industrial Revolution (4IR), automation and advanced technologies would rapidly displace factory jobs and workers world-wide. Thus far, this prediction has not panned out. In fact, our research with the World Economic Forum (WEF) reveals that leading factories (“Lighthouses”) have invested significantly in people. And the […]

Looking to Boost Innovation? Partner with a Startup.

14/06/2020

GK Hart/Vikki Hart/Getty Images The ability to identify and work with partners is a powerful source of competitive advantage, particularly when it comes to creating new growth products, solutions, and business models. Finding the right partner can supercharge your company’s innovation. Sopra Steria, an IT consultancy specializing in digital transformation based in Paris, estimated that their […]

How CHROs Have Met the Moment

12/06/2020

Richard Kolker/Getty Images In the past, at big company moments, it was often the CEO and CFO breaking the news to employees, shareholders, and other stakeholders. A distinctive feature of the coronavirus pandemic has been to elevate the role of the CHRO, who is often visibly helping CEOs manage the present and lead their companies […]

No longer on autopilot: Lessons for CFOs from COVID-19

12/06/2020

We’re now months past the first reports of global infections and deaths from the novel coronavirus, and CFOs and finance teams have done the hard work of leading their organizations through the immediate crisis—for instance, helping to ensure the safety and protection of employees, suppliers, and other key stakeholders; collaborating across functions; assessing liquidity and […]

Digital adoption through COVID-19 and beyond

11/06/2020

By now, most C-suite executives have led their companies to digitize at least some part of their business to protect employees and serve customers facing mobility restrictions as a result of the COVID-19 crisis. As one CEO of a large tech company recently stated, “We are witnessing what will surely be remembered as a historic […]

What Family Businesses Can Learn from the Military

07/06/2020

Michael Davis/EyeEm/Getty Images The Covid-19 pandemic has disrupted family businesses in unexpected ways. Many are dealing with anxious investors, a diminishing number of customers, and the challenges that come with managing newly remote teams. For many family-business leaders, managing this crisis has been overwhelming, as they’re grappling with stressed supply chains, plummeting employee morale, and […]

Your Family Business Needs a Deep Bench

05/06/2020

Adrian Samson/Getty Images Whether business is booming or your organization is in the midst of a tough time, a crucial aspect of risk management is ensuring that your organization has bench strength — that employees have the depth of skill and experience to move easily into jobs of increasing responsibility. Is your staff prepared to […]

How to scale your digital transformation

04/06/2020

When a team of top executives from a North American bank entered a converted warehouse run by a European telecom giant, they couldn’t believe what they were seeing. Engineers were live-coding in small teams with designers and businesspeople and reviewing the results right away with customers. They were making adjustments to feedback on the fly. […]

The Key to Successful Succession Planning for Family Businesses

03/06/2020

Jonathan Kitchen/Getty Images We reviewed more than thirty years of research on nonfamily employees in family businesses, and the findings suggest that contrary to conventional wisdom, the solution is not to discard family succession altogether. Our research actually finds that nonfamily employees often prefer family successors to nonfamily outsiders because of the family-like cultures that accompany family succession. Yet, […]

How to restart stalled digital initiatives and transformations

02/06/2020

At organizations pursuing digital transformations, more than seven in ten survey respondents say the progress of these efforts has slowed or stalled at some point. In their latest McKinsey Global Survey on the topic, 1 1. The online survey was in the field from May 16 to May 31, 2019, and garnered responses from 1,256 C-level […]

How Investors Can Navigate Pandemic-Related Risk in Emerging Markets

01/06/2020

HBR Staff/artpartner-images/Getty Images Long after developed markets have Covid-19 relatively under control, the virus will remain a threat in emerging markets, where uneven governance, weak health systems, dense urban slums, and high rates of poverty multiply the challenges of fighting the pandemic. In a few countries there are already early signs of political instability and […]

Supple supplies – Businesses are proving quite resilient to the pandemic

30/05/2020

IF A VENGEFUL deity were to design a weapon to wield against the global supply chains that characterise modern business, it might well hit on a virus which hit production facilities all around the world. In the face of covid-19, though, the sinews of business have, for the most part, held up remarkably well. Air […]

Driving digital change during a crisis: The chief digital officer and COVID-19

29/05/2020

Amid the humanitarian crisis that has upended lives and cast a veil of uncertainty over the future, one thing is clear: we are living in a much more digital world. As governments around the world institute nationwide lockdowns, the demand for digital services and products, from both customers and employees stuck at home, has hit […]

Good Leaders Can Overcome Institutional Inertia in a Crisis

28/05/2020

Justin Pumfrey/Getty Images Although Covid-19 is clearly a catastrophe, it offers what every social scientist craves: a “natural experiment” that allows us to compare different responses to similar shocks. We have already learned much about what does and doesn’t work in tackling the virus itself. We can also glean profound lessons about the role of […]

Direct-To-Consumer Brands Are Finding New Ways To Engage With Customers

27/05/2020

Even before the pandemic arrived, acquisition channels and costs were on the top of mind for a lot of direct-to-consumer brands. Since they can’t rely on exposure through big retail chains and online marketplaces, they have to find their own ways to reach customers while staying cost-effective. A lot has changed in the world over […]

The digital-led recovery from COVID-19: Five questions for CEOs…

27/05/2020

There’s a popular meme going around that neatly captures the tipping point of digital. It’s a short questionnaire asking who is driving your digital transformation. The first two options are “CEO” and “chief digital officer.” Below that, highlighted with a bright red circle, is “COVID-19.” The coronavirus pandemic is a humanitarian crisis that continues to […]

Onboarding a New Leader — Remotely

26/05/2020

Michael Blann/Getty Images Imagine that you have a new supply-chain leader starting next week. You hired her to do supply-chain transformation before the crisis took hold. But now she is joining remotely and inheriting a remote team, and her short-term, urgent priorities are very different from what they appeared to be before the pandemic. As […]

A blueprint for M&A success

11/05/2020

Large mergers and acquisitions (M&A) tend to get the biggest headlines, but executives should be paying attention to all the small deals, too. These smaller transactions, when pursued as part of a deliberate and systematic M&A program, tend to yield strong returns over the long run with comparatively low risk. And, based on our research, […]

How to Talk to Your Team When the Future Is Uncertain

09/05/2020

As the coronavirus pandemic escalates and disruptions to business-as-usual continue, managers are grappling with the unknown. You don’t know when your employees will be able to return to the office or how different things will be when they do. Regardless, you need to be in constant communication with your team. What information — and how […]

How the CPG industry can prepare for the next normal

07/05/2020

As the coronavirus pandemic spreads across the globe, threatening both lives and livelihoods, consumer-packaged-goods (CPG) manufacturers continue to play an important role: producing essential items we all rely on for our health and well-being. CPG leaders have focused on meeting this demand while guarding the safety of employees and customers. At the same time, forward-thinking […]

How the Coronavirus Crisis Is Redefining Jobs

06/05/2020

Martin Barraud/Getty Images The outbreak of Covid-19 has forced organizations into perhaps the most significant social experiment of the future of work in action, with work from home and social distancing policies radically changing the way we work and interact. But the impact on work is far more profound than just changing where people work; […]

Leading marketing and sales with purpose

05/05/2020

“Without empathy, nothing works.” 1 1. Sean Gregory, “ ‘Without empathy, nothing works.’ Chef José Andrés wants to feed the world through the pandemic,” TIME, March 26, 2020, time.com. That quote, from José Andrés, a celebrity chef who also founded and runs the nonprofit World Central Kitchen, highlights the reasoning behind the organization’s mission: to […]

Give Your Workers the Latitude to Learn on the Job

02/05/2020

We are in the early stages of a global economic shift as companies face intensifying competition, an accelerating pace of change, and exponentially expanding opportunity all at the same time. Despite growing productivity, the average return on assets (ROA) for U.S. companies has fallen to almost one quarter of what it was in 1965, according […]

Managing manufacturing organizations during coronavirus

01/05/2020

As the COVID-19 pandemic sweeps across the globe, manufacturing organizations face significant operational challenges. Some companies have temporarily shuttered factories in response to government restrictions or falling demand, but others are facing significant increases in demand for essential supplies. Frontline manufacturing staff can’t take their work to the relative safety of their homes. Plant leaders […]

Positive leadership during the COVID-19 crisis

30/04/2020

For business leaders, the COVID-19 pandemic has accelerated unprecedented change. More than ever, the health of businesses is urgently and visibly linked with the health of workforces, the health of our society, and the health of our planet. Previously unimaginable shifts in our daily lives are compelling companies to adapt quickly and identify creative, unconventional […]

How to Recover When Your Career Gets Derailed

29/04/2020

Jakob Helbig/Getty Images Most of us have had minor setbacks at work. But how do you recover from a setback so big that it causes you to lose your job or completely derails your career? An up-to-date LinkedIn profile and your existing professional network will only get you so far. The changes you need to […]

Spain, Italy and France are starting to lift their lockdowns

28/04/2020

Arnaud Bernaert, Head of Health and Healthcare, World Economic Forum, said: “For those European countries where governments have started to ease restrictions, a controlled transition can be achieved with a number of measures. First, there should be clear evidence that COVID-19 has transitioned to a controlled phase. Sufficient health and medical capacity needs to be […]

How to Make Furloughs More Humane

28/04/2020

Richard Drury/Getty Images Furloughs are often a much better alternative to layoffs for both companies and employees. However, until Covid-19, they were infrequently used in the U.S. During the Great Recession only 0.5% of the U.S. workforce participated in furloughs, while one in five workers experienced a layoff. Today, in the most uncertain time any […]

Executives and Boards, Avoid These Missteps in a Crisis

27/04/2020

The scale of Covid-19 pandemic’s impact is fully sinking in. Organizations of all types are feeling the pressure to simultaneously wrestle with surviving the immediate crisis and planning for a radically changed future. How do they share the economic pain among stakeholders? How should they revamp their supply chains in order to make them more […]

Research: How Speech Patterns Lead to Hiring Bias

04/04/2020

Gustavo Rezende Dos Santos/EyeEm/Getty Images Research indicates that organizations are not meritocratic. Senior executives of large firms weight ambiguous factors like “culture fit” as equally important as critical job skills when making promotion decisions. Criteria beyond the scope of knowledge, abilities, and performance are used in hiring decisions across firms, industries, and management teams. And, […]

Don’t Make This Common M&A Mistake

03/04/2020

Huber & Starke/Getty Images According to most studies, between 70 and 90 percent of acquisitions fail. Most explanations for this depressing number emphasize problems with integrating the two parties involved. That’s perfectly true, but my experience suggests that integration problems are particularly severe in cases you wouldn’t necessarily expect — when the acquisition is a related […]

Virtual Meetings Don’t Have to Be a Bore

02/04/2020

HBR Staff/Tim Robberts/Getty Images Those of us who present, facilitate, and teach for a living understand the importance of developing a personal connection with an audience. It’s critical to be and feel natural; to make people laugh, feel at ease, and fully engage — and perhaps even lose themselves — in the content you’re delivering. […]

Rethink Your Relationship with Your Vendors

01/04/2020

We’ve come a long way from the days of horrific working conditions of the industrial age. Yet many companies are still as tough on their vendors as managers were on their employees a century ago. In the gig economy the line between a freelance employee and a traditional vendor has become blurred. Smart companies are […]

Leadership in a crisis: Responding to coronavirus

01/04/2020

The coronavirus pandemic has placed extraordinary demands on leaders in business and beyond. The humanitarian toll taken by COVID-19 creates fear among employees and other stakeholders. The massive scale of the outbreak and its sheer unpredictability make it challenging for executives to respond. Indeed, the outbreak has the hallmarks of a “landscape scale” crisis: an […]

How to Get People to Actually Participate in Virtual Meetings

31/03/2020

These days it’s hard to get people to pay attention in any meeting, but when people aren’t in the same room, it can be especially difficult. And it’s particularly annoying when you make a nine-minute argument, pause for an expected reaction, and get: “I’m not sure I followed you” which might as well mean: “I […]

Why Leaders Need Meditation Now More Than Ever

29/03/2020

A global pandemic is in full effect. Risks of infection are on the rise, stock markets are tumbling, the economy is on the verge of a global recession, and every business is facing uncertainty. Chances are high that you’re feeling overwhelmed, stressed, and afraid. That’s normal. The survival part of our brain (mainly the amygdala) […]

A Guide for Working (From Home) Parents

28/03/2020

Here are three steps to bring your old plan into your new normal: 1. Maintain routines. The first step is to keep the structure of the day the same as it has typically been. Beyond the benefits of familiarity, maintaining a regular schedule will give you firm guideposts for building your work and childcare schedules. For […]

How Chinese Companies Have Responded to Coronavirus

27/03/2020

Thirawatana Phaisalratana/EyeEm/Getty Images As the Covid-19 crisis spreads to new epicenters in Europe and the U.S., companies are scrambling to mobilize responses. There are no easy answers, due to the unpredictability of disease dynamics, a lack of relevant prior experience, and the absence of plug-and-play instructions from government or international authorities. Clearly each local situation […]

The Key to Inclusive Leadership

27/03/2020

Richard Drury/Getty Images What makes people feel included in organizations? Feel that they are treated fairly and respectfully, are valued and belong? Many things of course, including an organization’s mission, policies, and practices, as well as co-worker behaviors. But mostly it comes down to leaders. We find that what leaders say and do makes up […]

Economic conditions amid the coronavirus outbreak..

27/03/2020

In McKinsey’s newest survey on economic conditions, conducted during the first week of March, the coronavirus outbreak overshadowed all other threats to the global economy. 1 1. The online survey was in the field from March 2 to March 6, 2020, and garnered responses from 1,152 participants representing the full range of regions, industries, company […]

Build Your Resilience in the Face of a Crisis

26/03/2020

Chad Baker/Getty Images As the spread and far-reaching impacts of Covid-19 dominate the world news, we have all been witnessing and experiencing the parallel spread of worry, anxiety, and instability. Indeed, in a crisis, our mental state often seems only to exacerbate an already extremely challenging situation, becoming a major obstacle in itself. Why is […]

How Bad Times Bring Out the Best in People

25/03/2020

Ryan McVay/Getty Images It’s easy to look around and see how the Covid-19 crisis has brought out the worst in some people — from hoarding thousands of bottles of hand sanitizer to crowding bars and restaurants despite public-health guidelines. But such irresponsible behavior, I believe, is more the exception than the rule. Time and again, individuals and […]

Enterprise agility: Measuring the business impact…

25/03/2020

Enterprise agility was desirable and is now becoming essential. Agility across a whole enterprise combines speed and stability; helps role clarity, innovation, and operational discipline 1 1. Michael Bazigos, Aaron De Smet, and Chris Gagnon, “Why agility pays,” McKinsey Quarterly, December 2015. ; and can produce positive outcomes for organizational health and performance. Although the […]

Don’t Hide Bad News in Times of Crisis

25/03/2020

Epoxydude/Getty Images If sunshine is the best disinfectant, the opposite is also true: Dark, hidden corners are great places to grow something truly horrible. Few problems improve with age, and public health crises are no exception. Transparency is “job one” for leaders in a crisis. Be clear what you know, what you don’t know, and […]

Every Leader Needs to Navigate These 7 Tensions

24/03/2020

Richard Drury/Getty Images In recent years, articles have claimed that old-style command-and-control leadership is “out” and a new way of leading is “in.” Instead of telling people what to do, leaders should ask them open-ended questions. Instead of sticking exactly to plans, they should adjust goals as new information emerges. Instead of working from the […]

Grocery retail during the coronavirus crisis: What food retailers should do…

24/03/2020

The epidemiological numbers of COVID-19, caused by the coronavirus, are becoming outdated by the hour. While events are rapidly evolving, a few things are becoming clear: Two scenarios are most likely: a delayed recovery or a prolonged contraction. Regardless of which scenario plays out, food retailers will need to think ahead and be prepared to […]

A Guide to Managing Your (Newly) Remote Workers

23/03/2020

Ada Yakota/Getty Images In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of […]

Communicating Through the Coronavirus Crisis

23/03/2020

Nicholas Rigg/Getty Images In fast-moving and uncertain situations, many leaders face questions they may not even have answers to. You need to communicate early and often with your key constituencies throughout a crisis. Even if you’re still trying to understand the extent of the problem, be honest and open to maintain credibility. Approach the situation […]

Capturing cross-selling synergies in M&A

23/03/2020

When companies look for synergy potential in deals, they tend to focus on costs. After all, cost synergies are more straightforward to estimate than revenue synergies and often pay off quickly after Day 1. Revenue, or growth, synergies are more complex and take longer to capture. But, with deal multiples at record highs, capturing revenue […]

How to Make Your Family Business More Professional

28/02/2020

Yulia Reznikov/Getty Images Many family businesses take on the distinctive identity, focus, and idiosyncrasies of the family leaders who run them. These norms can be motivating and can create a sense of common purpose.  But they can also make non-family employees feel like they’re missing out on the skills training and career development typically found […]

A new leadership agenda for private equity

27/02/2020

While impressive, this growth could pale in comparison to what the next 10 years might bring. Not only is there massive headroom – PE currently represents less than 5% of total global assets under management (AuM) and less than 2% of total investable capital – several factors could give the industry a sky-high bounce. The […]

The drive toward sustainable packaging

25/02/2020

Sustainability—particularly regulatory and public concerns around single-use packaging waste—is combining with other powerful trends 1 1. Cost pressure, e-commerce and digitization in general, and shifting consumer preferences—for details see David Feber, Daniel Nordigården, and Shekhar Varanasi, “Winning with new models in packaging,” May 2019. to drive major changes in consumer packaging. Regulators are moving on […]

What are the most talent-competitive countries in the world?

24/02/2020

Over the past few years, an increasing number of countries have adopted AI strategies. To ensure that AI is a force for good, these strategies must be value-based and principle-led. From a labour market point of view, efforts should be geared to integrating rather than replacing the human factor. Adaptive talent – those skills that […]

Are You Ready to Serve on a Board?

23/02/2020

HBR Staff/Bulgac/Getty Images Corporate boards are under increasing pressure to diversify their ranks – adding more women and minorities, as well as executives with different cultural and functional backgrounds – to better represent the people their organizations employ and serve. At the same time, the bar for “board readiness” has never been higher: directors are […]

To Be a Great Leader, You Need the Right Mindset

22/02/2020

Rick Gayle Studio/Getty Images Organizations worldwide spend roughly $356 billion on leadership development efforts. Yet, the BrandonHall Group, a human capital research and analyst firm that surveyed 329 organizations in 2013, found that 75% of the organizations rated their leadership development programs as not very effective. Why aren’t companies getting more bang for their leadership development […]

How can we manage distractions in the workplace?

20/02/2020

Are they two sides of the same coin? The affliction and the cure? Eyal doesn’t see it that way. “Hooked was about how to build good habits,” he says. “I didn’t write it for Google or Facebook or the gaming companies. They’ve known these techniques for a very long time. What I wanted to do […]

The CIO challenge: Modern business needs a new kind of tech leader | McKinsey

20/02/2020

“There’s no worse time than now to be an average CIO.” These words, uttered by an executive at a recent conference, neatly capture the intense pressure on CIOs. For years, executives have stressed the need for CIOs to move beyond simply managing IT to leveraging technology to create value for the business. This priority is […]

Getting practical about the future of work

18/02/2020

What story will people tell about your organization over the next ten years? Will they celebrate an enthusiastic innovator that thrived by adapting workforce skills and ways of working to the demands of the new economy? Or will they blame poor financial or operational results, unhappy employees, and community disruption on a short-sighted or delayed […]

What are the best negotiation tactics?

17/02/2020

Most business books push a singular narrative around negotiations: Go hard or go home. The advice is tied to the idea that the negotiation table is a place of conflict where one party must best the other. But research conducted by Maurice Schweitzer, Wharton professor of operations, information and decisions, and Einav Hart, Wharton postdoctoral […]

Is That Stretch Job Right for You?

16/02/2020

Fuse/Getty Images During the course of our careers, there are job opportunities that arise — either internally and externally — that seem appealing but may be a stretch, taking us beyond our current level of knowledge, skills, or experience. Research from Hewlett Packard shows that women tend not to apply for jobs unless they are […]

What’s the best way to make informed decisions?

15/02/2020

Decision-making works like a muscle: as you use it over the course of the day, it gets too exhausted to function effectively. One of the best strategies successful people use to work around their decision fatigue is to eliminate smaller decisions by turning them into routines. Doing so frees up mental resources for more complex […]

Don’t Demonize Employees Who Raise Problems

14/02/2020

tiburonstudios/Getty Images Instead of celebrating her fresh take, the Marketing Director was told she was being difficult, even demanding. Recently hired at a major financial firm to identify growth strategies, she spent her first 60 days on the job studying the situation. She went to meetings, asked lots of questions, and researched the marketplace responses […]