The future of work is changing, and new rules are being written before our very eyes.
Teams are more important now than ever before, but many of them are struggling to step up and drive high performance when it matters most.
Weak, mediocre teams demonstrate behaviors that can breed a toxic work environment, such as working in isolation or not demonstrating trust among other team members.
In order to combat mediocre teams, leaders must create a culture of accountability in their organization where individuals can step up and be accountable.
“No group ever becomes a team until they can hold themselves accountable as a team.”
—The Discipline of Teams, Jon R. Katzenbach and Douglas K. Smith
When teams take full responsibility for their actions, they manage most issues themselves rather than looking to leadership to solve problems.
Overall, accountable teams demonstrate two critical dimensions: team clarity and team commitment.
Accountable teams should have full clarity about the business they operate in by having the ability to:
Accountable teams also demonstrate a high degree of commitment needed to deliver results. They do so in the following ways:
As a leader, these two dimensions are invaluable as a way of thinking about driving mutual accountability and sustaining high performance for their organization over the long-term.
Leaders who invest in leveling up their team and promote a culture of accountability can experience transformational benefits, such as:
These benefits translate to strong results within organizations. In fact, research shows that high- performing companies have more accountable teams compared to average or poorly performing companies.
Whether it’s an executive team, a departmental team, a cross-functional team, or even a team made up of external partners, organizations have become increasingly reliant on teams to achieve success and guide them through uncertainty.
Given the importance of teams in today’s ever-changing world, it is clear we need to increase our efforts when it comes to building truly accountable teams.
This content was originally published here.